Lead Customer Service Representative

I’m a passionate service professional with over half a decade experience of helping clients and patients navigate complex processes with calm, clarity, and care. I turn problems into smooth experiences—resolving billing and technical issues quickly, personalizing support to each person’s needs, and consistently raising satisfaction and trust. I have coordinated radiology appointments, including pre-registration, insurance…

I am an experienced marketing specialist with a strong background in retail, customer service, and content creation. Over the years, I have developed and executed multi-platform marketing strategies that enhance brand recognition and drive customer engagement. I have a keen eye for operational efficiency and have successfully streamlined systems while training new team members to…

I am an experienced IT Project Manager with a strong background in IT support, cloud infrastructure, and customer experience projects. Over the years, I have developed expertise in managing global IT projects using Agile methodologies such as Scrum and Kanban. I have successfully led implementations of customer experience measurement tools and coordinated international teams to…

I am a results-driven U.S.-based IT professional with extensive experience in systems administration, troubleshooting, and cloud computing for domestic environments. I am proficient in managing IT systems such as Active Directory, Azure, and Office 365, with a strong focus on HIPAA compliance, optimizing network functionality, and ensuring robust security measures. I have a proven ability…

I am a creative professional with a strong background in graphic design and client relations. Throughout my career, I have developed skills in visual communication, marketing, and event organization. I have supported galleries and art associations by managing PR, content creation, and customer service, ensuring smooth communication and operational success. My experience ranges from internships…