I am a skilled Technical Support Specialist and Management Professional with expertise in customer service, technical troubleshooting, and security management. My leadership experience at Securitas, where I led security efforts at eBay’s data center and received Officer of the Quarter recognition, highlights my capabilities. Furthermore, as a Cafe Manager at Thomas Cuisine, I implemented innovative strategies that significantly improved customer satisfaction and profits. With a foundation in Applied Sciences from Salt Lake Community College, I bring a well-rounded skill set and a strong work ethic to my roles.