IT Support Professional
- Location
- United States
- Rate, USD
- $28 / hour
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
I’m embarking on an exciting journey into Information Technology. Formerly Interior design consultant, I’ve redirected my passion for problem-solving towards mastering the digital realm. I’m dedicated to learning and thriving in this ever-evolving field, eager to contribute to its innovations. Ready to embrace the IT world’s challenges and opportunities, I’m excited for what lies ahead.
Professional area
Education
- September 2013 - September 2015 A.S. Architectural Drafting @ Westwood College
Developed strong analytical and communication skills.
- October 2022 - June 2023 IT Professional Certificate @ Google IT Support Course
Eight-month intensive program covering troubleshooting, customer service, networking,
operating systems, system administration, and security.Hands-on labs and practical assignments for real-world experience.
Experience
- February 2012 - Present Ramp Customer Service Agent @ Piedmont Airlines
Provide exceptional Customer Service to passengers, effectively addressing their needs and concerns.
Handle luggage and cargo transfers to appropriate gates with timeliness and accuracy.
Collaborate with the flight crew to achieve on-time departures and maintain an 80% D-0.
- June 2019 – April 2023 Interior Design/ Sales @ Closet America
Utilized strong verbal skills to negotiate prices and terms for ongoing and future projects.
Consulted with clients to understand their organizational needs and provided tailored design solutions.
Employed analytical skills to create custom designs that exceeded client expectations.
- September 2015 – September 2017 CAD Technician @ Brunson Design
Demonstrated excellent verbal skills in consulting with clients and reviewing modern concepts for living spaces.
Prepared preliminary designs and comprehensive construction documents.
Expedited building permits, resulting in a 20% reduction in overall project budget expenses.
Recommend this talent
Related resumes
-
Administrator
Results-driven Administrative Assistant with a strong foundation in project management and a high school diploma. Proven ability to maintain discretion and confidentiality while managing sensitive information.
-
Client Success Manager - Personal Assistant - Customer Support
I’m a people-first, solutions-driven professional with over 10 years of experience in admin, customer support, and remote operations. I’ve worn many hats—Client Success Manager, Office Manager, Personal Assistant—and in every role, my focus has been the same: keep things running smoothly, support the people around me, and handle the unexpected without dropping the ball.
-
Universal Financial Advocate
I am a hardworking recent graduate of Tulane University seeking a career that marries the fields of tech and finance.
-
Support Analyst
I am looking for the opportunity to join a team that values caring, empathetic, and high-quality service aligns perfectly with my professional ethos.
-
Customer service
Hello!
