Customer Service Specialist

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
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About me

I am an experienced professional in the customer service/support field. I have experience in administrative services and using multiple operations to complete task. I have extensive experience in sales and meeting sales quotas. I have often been a top performer at various companies.

Professional area


2012/2016 Bachelors of Arts @ University of California Santa Barbara


2022/2023 Remote Dispatch @ Mercy Logistics

Close out daily accounts with transportation brokers to ensure timely payment. Reconcile monthly payments and communicate with brokers to resolve payment discrepancies. Provide ETA updates as needed.
Determine daily schedule for drivers based trips needed from transportation brokers.

2021/2022 Parent Advocate @ Charlotte Mecklenburg Schools

Acted as a liaison between the school and the parents to provide support and social services.

2023 Server @ NAPA at Kingsley

Providing great customer service to all guest and provide an 5-star experience for everyone.

2021/2022 Account Specialist @ Enterprise Holdings

Fleet management and monitoring maintenance for a fleet of 100 vehicles. Managed relationships and negotiated contracts with accounts to ensure customer satisfaction while maximizing branch profits. Reviewed account activity to assess financial status and evaluate discrepancies.

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