Account Rep
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
Healthcare professional with intensity on correct patient data collection to ensure proper claim and billing processing. Substantial customer service ability establishing and ensuring patient satisfaction. Exceptional knowledge and understanding of healthcare Compliance, HIPAA Privacy and Security Rule, along with the revenue cycle. Experience conducting insurance verification, working with medical records, familiarity with medical insurance forms. Knowledge of health care settings, coordinating communication between patients and medical staff, and keeping up-to-date knowledge of policies and procedures. Solid academic background with a Bachelor of Applied Science in Technical Management with concentration of Health Information Management., An Associate of Applied Science in Health Information Technology. I am currently pursuing my Master of Business Administration with concentration in Health Services.
Skills
Active ListeningAdministrationAppointment SchedulingBillingBusiness ManagementComputer literacyCustomer ServiceDecision MakingDetail-orientedEffective CommunicationExcellent Communication skillsFinancial AccountingFlexibilityHealth InsuranceInterpersonal SkillsLeadershipMicrosoft 365Multi-taskingOffice AdministrationPaymentsPhone EtiquetteProblem SolvingStrong CommunicationTeam LeadershipTeam ManagementTeam PlayerTelephone EtiquetteTime ManagementTrainingTyping
Education
- 01/2022- 08/2023 Bachelor of science @ DeVry university
- 07/2019- 11/2021 Associate of science @ DeVry University
- 08/2023- current Master of business administration @ DeVry University
Experience
- 05/2022 - current Patient account Representative @ Emory Johns Creek Hospital
- 11/21- 05/22 Patient access representative II @ Emory university hospital
- 02/2020- 12/2020 Pbx operator / service operator @ Emory Decatur hospital
- 07/2019- 02/2020 912 dispatcher @ Metro Atlanta ambulance
- 11/2017-06/2019 911 dispatcher @ Atlantic health system
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