Experienced Business Analyst with over five (5) years proven track record of supporting business processes and workflow within Scrum teams. Skilled in analyzing system changes, defining value, and collaborating on solution design options. Committed to identifying process improvements and proposing continuous enhancements to existing systems, Also Proficient in facilitating user acceptance testing, ensuring quality assurance, and documenting business needs. Effective communicator and a relationship builder with a focus on driving customer satisfaction.
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