Excellent in communications. Proficient in problem-solving and working in a fast-paced environment. Dynamic and energetic professional with eight years of customer service experience. Seeking an entry-level role that leads to advanced opportunities to grow. Conscientious professional with five years of experience in customer service.
Working under Mueller’s Corporation – Security Patrol Monitor for a small Nursing Home; patrolling the Nursing Home premises inside and outside; providing customer service to the front desk for visitor and staff check-in.
Handled customers orders by phone in a call center environment to ensure customer satisfaction; handled various shipments of cancellation as well as tracking orders for customers; encourage customers to place additional orders for business and residential products.
Sold Products according to the month sponsored; created posters, banners, prints and canvas for customers; maintain cash flow on registers.
Processing orders from the company’s online website; shipping orders to customers out of state; delivered merchandise to customers locally in a timely manner; handling returns and customer complaints as requested.