HR professional with over 10 years of progressive experience managing HR operations and collaborating cross-functionally. I have a proven track record of partnering with executives to develop and align HR strategies that meet business goals. I am passionate about company culture, organizational behavior, employee engagement, retention, and development. As an experienced HR professional, I believe in the importance of empathetic leadership and empowering individuals through supportive leadership focused on collaboration to drive both employee and organizational success.
• Consult on an as needed basis while attending MBA program full time.
• Developed a strategy to open satellite office and merge sister office of 3 managers and 8 employees to align with company growth goals.
• Provided guidance on employee relations, audit compliance, and vendor relations.
• Managed HR operations across 3 departments to ensure compliance and support daily operations including payroll, performance management, compensation, employee relations, talent acquisition and succession planning.
• Led and coached a team of 3 managers and 15 employees across 3 departments with weekly and monthly 1:1 check-in sessions and company-wide meetings to increase engagement.
• Collaborated with department managers to identify training and development needs and implemented performance management programs, including performance reviews, feedback, and training programs to drive employee career growth, engagement and reduce turnover.
• Set KPIs aligned with company goals and shareholder vision by growing recurring revenues by 10% through maintenance programs and rental agreements.
• Managed HR responsibilities for 15 employees among 3 departments, including talent acquisition, benefits, compensation, employee relations, payroll, and A/P.
• Oversaw and managed 2 CRM system transitions to DMS to improve customer experience, increase efficiencies, and drive revenue growth.
• Built company P&L to track departmental performance, created budgets, and implemented strategies to streamline organizational structure to reduce overhead expenses by 25%.
• Developed and presented quarterly reports for shareholders to address financial and operational growth, setbacks, and identify needs aligned with company vision.
• Managed team of 3 employees and provided comprehensive HR support to 25 employees across 3 departments, overseeing record management, talent acquisition, benefits, compensation, and employee relations.
• Developed and implemented company mission statement and values, 15 job descriptions among 3 departments, a 30-page handbook, trackable PO & inventory system, departmental performance metrics tracking, and 20 SOPs to align with company objectives.
• Restructured account receivables process, resulting in a 15% reduction in collections debt and improved cash flow management.
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years.
Proactive and results-driven Operations Manager with a strong background in project coordination and business operations. Skilled in personnel oversight, budgeting, training, onboarding/offboarding, and program development, directing key business processes and communication strategies.
