HR Professional

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

HR professional with over 10 years of progressive experience managing HR operations and collaborating cross-functionally. I have a proven track record of partnering with executives to develop and align HR strategies that meet business goals. I am passionate about company culture, organizational behavior, employee engagement, retention, and development. As an experienced HR professional, I believe in the importance of empathetic leadership and empowering individuals through supportive leadership focused on collaboration to drive both employee and organizational success.


Professional area



Education

2021/2023 MBA @ William & Mary
2001/2005 BA @ Davidson College

Experience

2021/Present Human Resources Consultant @ Culligan of Greater Virginia

• Consult on an as needed basis while attending MBA program full time.
• Developed a strategy to open satellite office and merge sister office of 3 managers and 8 employees to align with company growth goals.
• Provided guidance on employee relations, audit compliance, and vendor relations.

2018/2021 Human Resources Manager & General Manager @ Culligan of Greater Virginia

• Managed HR operations across 3 departments to ensure compliance and support daily operations including payroll, performance management, compensation, employee relations, talent acquisition and succession planning.
• Led and coached a team of 3 managers and 15 employees across 3 departments with weekly and monthly 1:1 check-in sessions and company-wide meetings to increase engagement.
• Collaborated with department managers to identify training and development needs and implemented performance management programs, including performance reviews, feedback, and training programs to drive employee career growth, engagement and reduce turnover.
• Set KPIs aligned with company goals and shareholder vision by growing recurring revenues by 10% through maintenance programs and rental agreements.

2016/2018 HR Manager & Finance Manager @ Culligan of Greater Virginia

• Managed HR responsibilities for 15 employees among 3 departments, including talent acquisition, benefits, compensation, employee relations, payroll, and A/P.
• Oversaw and managed 2 CRM system transitions to DMS to improve customer experience, increase efficiencies, and drive revenue growth.
• Built company P&L to track departmental performance, created budgets, and implemented strategies to streamline organizational structure to reduce overhead expenses by 25%.
• Developed and presented quarterly reports for shareholders to address financial and operational growth, setbacks, and identify needs aligned with company vision.

2013/2016 HR Generalist & Office Manager @ Culligan of Greater Virginia

• Managed team of 3 employees and provided comprehensive HR support to 25 employees across 3 departments, overseeing record management, talent acquisition, benefits, compensation, and employee relations.
• Developed and implemented company mission statement and values, 15 job descriptions among 3 departments, a 30-page handbook, trackable PO & inventory system, departmental performance metrics tracking, and 20 SOPs to align with company objectives.
• Restructured account receivables process, resulting in a 15% reduction in collections debt and improved cash flow management.


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