Virtual Assistant

Location: United States
Rate, USD: $30 / hour
Work schedule: Full Time, Contract, Part Time,
Links
Language skills: English, Japanese
Available for Hire: Yes

About me

If you’re looking for a set of fresh eyes to help you with your dream project, I’m right up your alley!

I have over a decade’s experience using Microsoft Office and excellent written and verbal skills. I have over 6 years of customer service experience and look to present that in a virtual assistant position. Client outreach and retention are my specialty, and I seek to provide the best experiences for them. I am organized and have run 4 schedules at one time, and can provide quick service and responses.

I am conversational in Japanese, and fluent in English. I have experience troubleshooting software issues across MacOSX, Windows, and Linux, and look to start in the tech industry, as I have done hardware set ups and fixes for years now. I am adept at Photoshop and Canva and can help with website design, flyer design, building a brand, and providing insight into what will catch someone’s eye. I am familiar with how to use WordPress, Wix, SquareSpace, and other website platforms. Creating social media content comes easily to me, and I am familiar with platforms such as Instagram, Snapchat, Facebook, and YouTube.

Feel free to look through some of my personal and work projects linked below!

Professional area

Admin & Virtual Assistant

Skills

Administration Administrative Assistant Administrative Duties Administrative Tasks Adobe Photoshop Appointment Scheduling Article Writing Content Writing Copywriting Customer and Client Support Customer Care Customer Outreach Customer Relationship Editing Email Management Scheduling Video Editing

Education

Graduated 2016 BA Linguistics @ University of California Santa Barbara

Experience

March 2023 - September 2023 Customer Service Representative @ City of Seattle: A temporary customer service representative position where I manned 4 schedules, answered calls about our services, printed/scanned/faxed emailed documents, took payments and balanced drawers, reached out to other departments including IT, did customer outreach, kept inventory and ordered supplies, and handled sensitive information with the utmost privacy.
June 2022 - March 2023 Supervisor @ Whole Foods Market: Oversaw a team of over 20 individuals where I trained team members on new tasks, acted as direct leadership, audited on the hour, ordered inventory, analyzed profit statistics and reports, and was a liaison between upper management and team members.