Dedicated and results-driven professional with a comprehensive background in transportation management, project coordination, and stakeholder engagement. Brings proven expertise in streamlining operations, leveraging data analytics to enhance performance, and spearheading effective team collaborations. Demonstrates a keen acumen in fostering strong relationships, emphasizing excellent customer service, and upholding quality standards. Proficient in utilizing diverse technical tools to achieve operational excellence and drive continuous improvement. Adept at multitasking and prioritization, underscored by a strong commitment to achieving organizational objectives and optimizing resources.
• Lead and motivate warehouse team of 24-50 members on dedicated account,
emphasizing teamwork, efficiency, and performance.
• Drive operational excellence by consistently scheduling and maintaining cross-country
routes, establishing on-time deliveries and optimal route efficiency.
• Streamline communication by liaising with freight drivers across various companies,
fostering collaboration and promoting clear expectations.
• Oversee fleet maintenance and safety, diligently tracking truck damages and
coordinating timely repairs to minimize downtime.
• Champion continuous improvement by actively coaching and mentoring team
members, leading to heightened productivity and engagement.
• Administer compensation for warehouse staff, maintaining equitable and
performance-based rewards.
• Directed and mentored team of drivers, establishing optimal performance and
alignment with company objectives.
• Administered compensation with focus on performance-based rewards, fostering
motivation and commitment.
• Upheld stringent safety standards by rigorously maintaining trucks that met DOT
criteria, resulting in safer fleet and reduced compliance risk.
• Leveraged Oracle and supplementary platforms to analyze and evaluate employee
productivity and efficiency data, driving informed management decisions.
• Enhanced operational efficiency through detailed data analytics, pinpointing areas of
improvement and optimizing team performance.
• Orchestrated collaborations with external vendor partners, environmental engineers,
and architectural & engineering firms to streamline project processes.
• Facilitated legal reviews by procuring and managing critical documents such as title
search recordable transactions, easements, and warranty deeds.
• Served as primary liaison between Sprint and landlords, establishing effective
communication and aligning project goals with stakeholder expectations.
• Enhanced customer relations by acting as front-line interface for Sprint landlords,
addressing concerns, and maintaining timely project progression.
• Spearheaded database management using Microsoft Access, prioritizing asset security
and customer service excellence.
• Empowered team growth by delivering comprehensive training in daily operations,
data entry techniques, and direct sales strategies.
• Upheld stringent quality standards by diligently assessing vehicle damages, maintaining
fleet integrity and customer satisfaction
I am a self-motivated, reliable and professional with editing skills and attention to detail.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
