Customer Success
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
A customer-focused professional with over 10 years of experience specializing in improving customer relationships, boosting customer retention, and driving customer satisfaction. Noted for strong commitment to promptly address clients needs and concerns and provide first-rate customer support to boost efficiency and maximize sales potential.
Professional area
Skills
Account ManagementB2BClient ManagementClient RelationsClient Relationship ManagementClient RetentionCritical ThinkingCustomer and Client SupportCustomer CareCustomer RelationshipCustomer RetentionCustomer SuccessCustomer SupportEmpathyEnterprise SaaS SalesExcellent Communication skillsFast learnerJiraMicrosoftMicrosoft ExcelMicrosoft OfficeOrganizational SkillsTroubleshootingZoom
Education
- April 2009 Associates in Science @ ATI college of health
Experience
- 2011/current Keyholder/Mobile Expert @ T-Mobile
- Jan 2020/Jan 2023 Customer Success Manager @ Kaios Productions
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