Licensed Pharmacy Technician

– Entered medication orders by reviewing and interpreting
practitioner prescriptions.
● Received and filled prescriptions utilizing established policies and
procedures for safety.
● Prepared medications through mixing, filling, counting, and
dispensing medications, and labeling bottles.
● Reviewed orders for accuracy and delivered to the patient.
● Maintained confidentiality in compliance with HIPAA
regulations.
● Assisted in the preparation, reconciliation, and billing of third
party insurance claims and in the re-billing of rejected and
denied third party claims.
● Greeted customers, answered phones, operated cash register, and
collected payments.

– Provide information to Verizon Wireless customers via inbound
and outbound phone calls.
● Resolve concerns and complaints, update account information,
accept payments, and document interactions.
● Enroll new members, upsell products and services, and provide
technical assistance.
● Train new employees and meet time and production quotas.
● Utilize Microsoft Teams and Outlook to communicate with
internal employees.

Answered inbound phone calls, placed outbound calls, and
completed opening and closing duties.
● Prepared bank deposits, balanced tills, and handled end of day
paperwork.
● Processed transactions, accepted payments, and operated cash register
● Maintained inventory levels and trained new hires.