HR and Social Media Strategy

** LAID OFF DUE TO LACK OF WORK**

Support a team of 10 recruiters with sourcing, screening, scheduling, and administrative tasks for American Express’ Global Merchant & Network Services business.
Partner with recruiting leads to develop and implement recruitment sourcing plans.
Manage candidate relationships through end-to-end recruitment process for corporate functions entry level to director level positions.
Utilize platforms such as Eightfold, Taleo, Career Track, LinkedIn, and Hootsuite.
Track project tasks with Excel and SharePoint.
Collaborate cross functionally with Global Consumer Services, Colleague Experience Group, and Global Talent Acquisition.
Implemented and led recruitment team LinkedIn social media plan: provide project management focus, perform robust and effective coordination across functions and processes, implement posting schedule and template, create brand awareness, and track engagement metrics and KPIs.
Create monthly newsletters to inform the Hispanic Colleague Network (HOLA) about career and engagement opportunities within the enterprise.
Design presentations decks using Excel, PowerPoint and SharePoint.
Build partnerships with colleagues across the organizations.

** LAID OFF DUE TO LACK OF WORK AND COMPANY SUFFERED BECAUSE OF THE PANEMDIC**

Oversee recruitment and onboarding processes and reduce lead time by 35%.
Report directly to the executive team, CEO, COO, and VP of operations.
Develop new partnerships with workforce centers, universities, trade schools and libraries.
Interviewed and submitted resumes daily for positions on MSP, Elevate, and Peak system.
Source candidates using ZipRecruiter, Indeed, Google, and Facebook.
Handled grievances, investigations, Labor Relations, PIPs, and created training 360 development plans for employees.
Designed and implemented a social media and marketing strategy to attract new clients through virtual career fairs, panels with recruiters.
​​Developed an employee relations strategy to produce engagement by 10% on a quarterly basis by implementing employee spotlights, birthdays, company activities, and check-ins.
Managed clients like Denver Transit, Kinkysharo, Knorr-Bremse, SepasMedha, Wabtec, NJ Transit, Vapor Rail, and Kawasaki.
Visited sites to ensure teams followed policy.

Recruit and identify IT roles such as software engineers, data analyst, wireless engineer, etc.
Utilize Bullhorn to maintain a pipeline for existing roles.
Create and implement marketing strategy such as blogs, infographics, videos and press releases on social media and traditional news outlets.
Developed comprehensive social media strategies for the agency across various industries, resulting in a 25% increase in website traffic, 10% growth in social media followers, and 5% boost in conversion rates.
Conducted in-depth social media audits and competitor analysis to identify opportunities for improvement and gain a competitive edge.
Collaborated with cross-functional teams to create compelling and shareable content, including graphics, videos, and blog posts, to drive engagement and reach.