Leadership

– Located, developed, and promoted over 200 talented employees to cultivate collaborative and hardworking leadership team.
– Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
– Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
– Assessed reports to evaluate performance, develop targeted improvements, and implement changes

– Filed court documents and legal pleadings with court clerk on behalf of attorneys.
– Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
– Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.

Ended early due to Covid-19
– Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
– Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
– Answered multi-line phone system, routing calls, delivering messages to staff.