Dedicated and Detail Oriented Admin

• Managed and optimized personal and business appointments/calendar for multiple executives.
• Researched and implemented technologies to establish efficient workflow processes and generate reports.
• Provided comprehensive support for personal tasks and travel planning.

• Orchestrated end-to-end customer experiences as the primary point of contact, ensuring customer satisfaction and timely product completion.
• Facilitated cross-departmental communication to identify and overcome obstacles.
• Managed project schedules and implementation to ensure on-time completion.

• Accurately processed merchandise orders and maintained point-of-sale system documentation, adhering to company SOPs.
• Delivered an exceptional patient experience by managing resources, educational materials, and accurate online menus.
• Designed and created captivating displays to attract customers and promote featured brands, driving sales and brand recognition.

• Assisted in spa operations, including scheduling, inventory management, and financial reporting, contributing to a 10% reduction in operational costs.
• Collaborated with the Spa Manager to develop and execute marketing strategies, leading to a 20% growth in monthly spa memberships and revenue.
• Oversaw daily facility maintenance, ensuring a clean and inviting spa environment, and coordinated necessary repairs and renovations, contributing to a 10% improvement in overall facility appearance and functionality.

• Cultivated strong client relationships, recording and tracking interactions in the CRM system.
• Utilized platforms like RangeMe, ZoomInfo, and LinkedIn Navigator to generate and pursue leads.
• Averaged over 100 inbound and outbound calls daily to successfully source an average of 11 inventory lists
weekly from multiple companies, demonstrating effective communication and negotiation abilities.