Administrator and Customer Service Specialist

• Coordinate and manage appointments with various Process servers for upcoming hearings
• Contacting vendors and affiliates to properly execute requests and managing assignments in a fast, efficient manner
• Visiting courts to file or retrieve documents, posting legal notices in public places, and attending foreclosure sales
• Dispatching and preparing summons and complaints, subpoenas, bank levies, and wage garnishment orders in CA.

• Prioritized all assignments in relationship to the requested service level, deadlines or urgency, and sensitivity.
• Applied knowledge of document requirements and filing procedures of court or service of process procedures and codes.
• Worked with branch manager to audit branch data using a variety of reports and other tools while minimizing errors.
• Communicated with branch office management and customers regarding the status and completion of assignments.

• Managed all post-judgment services in 4 major Southern California counties working with various court personnel.
• Delivered knowledgeable, efficient, accurate, and extraordinary customer service via phone, fax, and email to customers.
• Safeguarded strict confidentiality pertaining to business-related events and discussions
• Assisted attorneys, clients, and paralegals in organizing post-judgment services as well as maintaining files and records