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At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy.
We’re looking for an experienced Client Success Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams to manage and constantly improve the customer experience. The ideal candidate is very passionate about customer service and has a natural desire to provide prompt, friendly, helpful, and professional support.
You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets.
As an Eventbrite SDR, you are the first touch point for our prospective sales clients in North America. You’ll play a critical role in generating demand and excitement for Eventbrite, working closely with Account Executives and Demand Gen Marketing teams to create a growing pipeline of qualified opportunities for Eventbrite Sales.
Are you passionate about helping others? We are currently looking to hire an Implementation Coordinator to join our growing Customer Service team where our mission is to turn our customers into raving fans.
The Kraken Client Engagement team continues to grow at an astounding rate and we continue to hire as many talented specialists as we can find. On the Phone Support team, we are looking for quality and results driven candidates that can provide end-to-end support on a variety of our clients’ requests.
We empower our Field Service, Pest Control, Logistics customers, and more to reach their full potential with powerful software (SaaS). WorkWave is looking for a driven Account Executive that possesses strong consultative and presentation skills.
We are concurrently hiring another designer, and another PM so we can build two pods of work (core and growth/new). We raised a Series A last year after years of bootstrapped and sustainable growth, so are in a financially strong position.
As a Customer Support Executive, you’re responsible for answering customer questions, resolving technical problems, and delivering customer experiences that represent the Close support philosophy. This role requires a high level of independence and immediate responsibility.