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You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program.
Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Financeβs financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base.
If you donβt think you meet all of the criteria below but are still interested in the job, please apply.Β Nobody checks every box – weβre looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Our team is composed of individuals who thrive in a fast-paced environment, enjoy the challenge of developing their communication skills, support and celebrate other team members, and have a propensity for being bold and taking action.
As a Full-Stack Software Engineer with a Front-End Focus, you’ll start your day syncing with a mission-driven Client Experience team, collaborating with designers, back-end engineers, and product managers to align on priorities. Your primary focus will be designing and implementing scalable, high-performance user interfaces, while also integrating with and optimizing back-end services.
As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers.
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers.
As a Customer Support Specialist, you will be responsible for managing V7’s customer communication through email, chat and the occasional calls, responding to support queries from customers and leads. Expect to have < 20 and high impact customer conversations a day.
Our sales team is continuously thriving and expanding. We’re always in search of talented professionals who share our passion for the self-care industry to join our sales force.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues.
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