Remote Empathy Jobs

The Customer Success Manager (CSM) will play a pivotal role in supporting customer engagement and growth initiatives. You will work closely with customers, ensuring they feel empowered, supported, and successful while using our platform.

Customer Success is absolutely vital to our long-term success and profitability, and to helping o customers achieve their goals. Customer Success Managers at Instructure maintain customer satisfaction and deepen adoption through consultative approaches, problem-solving and providing resources and strategies that support customers as they grow with Instructure’s products.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues.

Gremlin’s sales team is growing, and we’re seeking a passionate Strategic Account Executive to help the company scale. This role will play a vital role in growing and maintaining Gremlin’s customers pipeline.

Astronomer designed Astro, an industry-leading data orchestration and observability platform for data teams. Powered by Airflow, Astro accelerates building reliable data products that unlock insights, unleash AI value, and drive data-driven applications.

You will help define the future of Harness product experiences. You can envision the complex UX landscape of software delivery and can craft an unrivaled experience for our customers while you inspire teams around you to reach higher standards.

As a Senior Software Engineer, Backend on our Identity Engineering Team, you will design, develop and scale critical identity services and middleware that power League’s Platform. You will lead complex projects from discovery to delivery, working primarily with Go, Node.js, MongoDB, Auth0, Github & GCP.

Thinkific’s Support Team is fueled by empathy and a genuine commitment to the customer experience. Every support interaction accelerates each creator’s unique path to success.

Newspack, part of Automattic’s portfolio of products, aims to help small and medium-sized news organizations publish great stories, develop a loyal audience, and find a path to financial sustainability at a time when local journalism faces immense challenges.

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.