Customer Success Manager – SMB

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users.

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S.

At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future.

As a member of the CSM team, you will act as a champion for our largest and most critical customers.

Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience.

The Professional Services Project Manager will be responsible for building and supporting our customer projects within the Implementation Engineering group, in the Customer Success Organization. In this role you will craft and evangelize repeatable processes for delivering world class customer experiences.

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts.

As a Customer Success Manager at Cresta, you will play a pivotal role in ensuring our customers’ success and driving business growth. You will foster strong customer relationships, own retention and expansion, and be an advocate for our customers internally to influence roadmap and process improvements.

Curative has launched a health plan unlike any other. Curative Medical* and Care Navigators are at the core of the Curative member-oriented health plan.

Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health plan reinvented for a post-pandemic world that is built around whole-person affordable preventive care featuring more benefits.

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

You are fascinated by security and red teaming. The idea of studying the past attacks excites you.

Enterprise Customer Success Managers take primary responsibility for the onboarding and ongoing success of NationBuilder’s Enterprise-level customers.