This job post has been manually reviewed for authenticity and compliance.
Job Summary
Tailor my resume to this job
Discover how to best rewrite and optimize your resume for this specific job. You'll receive personalized suggestions and detailed guidance to highlight your key strengths, effectively address the job requirements, and make your application more compelling to recruiters and hiring managers.
After analyzing your resume, I can provide several recommendations to better position yourself for this role. Your background in software development shows strong technical skills, particularly in Java and Python development. However, for this Senior Backend Developer position, I notice there could be more emphasis on your experience with microservices architecture and cloud technologies, which are key requirements for this role. I recommend highlighting specific projects where you utilized these technologies and quantifying your achievements to demonstrate impact...
Am I a good fit for this job?
Understand your compatibility with this specific job opportunity. Our detailed analysis will assess your resume against the role's requirements, providing insights into your potential fit, key skill alignments, and areas you might need to develop to be a strong candidate.
After assessing your resume against the job requirements, here's a summary of your fit: 1. Overall Match: Moderate Fit (Approx. 65-70%). Your resume shows good alignment with several core responsibilities for the Project Manager role, especially your experience in agile methodologies and stakeholder communication. 2. Key Strengths: Your PMP certification and proven track record in delivering projects on time are strong assets for this position. 3. Potential Gap: The role specifies experience with 'XYZ specific software', which is not explicitly mentioned in your resume. If you have this experience, ensure it's highlighted. 4. Recommendation: Consider adding a quantifiable achievement related to budget management, as this is often a key metric for PM roles...
Cover Letter Assistant
Need help writing a compelling cover letter? Our system can analyze this job and your resume to help you draft personalized paragraphs that highlight your strengths and impress hiring managers.
Let me help you draft a strong opening... Dear Hiring Manager, I am writing to express my keen interest in the Senior Marketing Manager position. My background in developing data-driven marketing strategies and leading successful product launches, as detailed in my resume, directly aligns with your need for a candidate capable of enhancing brand visibility and driving market share growth. I am confident I can make a significant contribution to your team...
At CompScience, we’re not just building software—we’re saving lives. We’re a high-growth startup on a mission to prevent 1 million workplace injuries through bold technological innovations, ensuring that everyone can go home safe at the end of the day.
Founded in 2019 and backed by investors from SpaceX, Tesla, and Anduril, we’ve assembled a powerhouse team that bridges two worlds:
Cutting-Edge Technology: Our engineering team is comprised of distinguished computer vision engineers, software architects, and data scientists from the self-driving car industry. They bring unparalleled expertise in AI and machine learning to the realm of workplace safety.
Insurance Acumen: Our insurance team comprises seasoned professionals who understand the nuances of workers’ compensation policies. They work hand-in-hand with our tech experts to translate advanced analytics into tangible insurance products that truly serve our clients’ needs.
Our groundbreaking perception-based risk assessment program, the first of its kind, provides the most comprehensive data stream available for risk analysis and monitoring and has proven to significantly reduce accidents in some of the world’s most hazardous occupations.
About the Role
As a Customer Support Engineer at CompScience, you will be a key point of contact for clients using our AI-enabled Computer Vision application. Your technical expertise will be crucial in providing support for video management, camera infrastructure, and resolving issues on our cutting-edge AI platform to ensure customer success.
Responsibilities
Edge Devices: Assist with provisioning, deploying, and monitoring edge devices in industrial environments for real-time safety alerts.
Customer Support and Training: Instruct clients on the use of CompScience applications, assist in troubleshooting and resolving technical issues related to VMS or camera malfunctions, and coordinate with clients and security vendors for proper installation and setup.
Product Improvement and Collaboration: Collaborate with Product Management and Engineering by relaying customer feedback for feature enhancements, assisting in identifying and resolving application bugs, testing new releases, and contributing to the improvement of customer processes and interactions.
Cross-Functional Coordination: Collaborate with internal teams to understand and define video requirements for client site safety analysis.
Internal Systems Support: Support and troubleshoot internal digital tools and platforms utilized by CompScience (including Google Suite, AWS, Asana, Jira, Slack, RingCentral, proprietary web-based tools, Google Report Writer, and Data Science analytics platforms), document and resolve related tickets, and escalate complex issues as needed.
Required Experience
Bachelor’s degree in Information Science, Computer Science, Information Technology, or a related field.
3+ years of experience deploying and supporting IT and/or video surveillance systems in commercial settings, including network topology troubleshooting.
Excellent troubleshooting and analytical thinking skills, with a proven ability to produce high-quality documentation.
Strong customer empathy and a passion for delivering a superior customer experience, demonstrated through experience supporting multiple clients simultaneously and outstanding verbal and written communication skills.
Positive, professional attitude, comfortable working in a dynamic startup environment, and not afraid to think outside of the box.
Nice-to-have
Experience with VMS
IT Certification.
Process Improvement experience and familiarity using APIs
Compensation:CompScience is committed to fair and equitable compensation practices. The annual salary range for this role is $90,000 – $120,000. Compensation is determined within the range based on your qualifications and experience. Our total compensation package also includes equity and comprehensive benefits.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
Personalised job alerts
Set up personalised e-mail alerts about similar remote jobs
FacebookTwitterLinkedIn
How to apply
Did you apply?Let us know, and we’ll help you track your application.
For safety tips, see our guides or report this job if any issues arise.
Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.
The Technical Support Engineer (TSE) acts as a Starburst SME for a book of enterprise accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable.
Make employers compete for you!
2,500+ employers searching
83% find job in 30 days
12K+ CV views/month
Create your CV once and get relevant job offers directly from employers
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions.
As a Senior Support Engineer, you’ll collaborate with other customer-facing teams to lend technical expertise and partner with engineering to clearly communicate issues and assess priority. You’re comfortable working independently and proactively driving results.
Are you looking to make an impact? The work you will do directly impacts the adoption and optimization of the Splunk platform for some of our most important customers.
Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.
Share this job
Facebook
Twitter (X)
LinkedIn
WhatsApp
Telegram
Copy link
FAQ
What position is CompScience hiring for?
CompScience is hiring a remote Customer Support Engineer from 🇺🇸 USA
What type of employment does CompScience offer?
This is a
Full Time role.
Talent Community
The ability to work remotely offers a better work/life balance. Get the best remote work offers wherever you go.
Jobicy+ Subscription
Jobicy
557 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
• Unlimited applies and searches
• Access on web and mobile apps
• Weekly job alerts
• Access to additional tools like Bookmarks, Applications, and more
