Virtual Administrative Assistant for Electrical and Solar Business (RE)

Remote from: Philippines
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Admin & Virtual Assistant
Employment type: Full Time,
Job posted: 20 Jun 2025
Apply before: 20 Jul 2025
Experience level: Midweight
Views / Applies: 12345 / 123

BruntWork connects businesses with talented remote workers from the Philippines.

Actively Hiring

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities:

Manage and respond to all customer inquiries via phone, email, and social media within 24 hours
Schedule and coordinate jobs using ServiceM8, ensuring efficient use of technician time and resources
Prepare and send quotes to potential clients, following up to maximize conversion rates
Generate and send invoices within 24 hours of job completion, following up on payments as needed
Ensure comprehensive completion of job cards, including all necessary details for invoicing and quality control
Assist with bookkeeping tasks, including reconciliation and financial report preparation
Maintain compliance documentation and records
Manage inventory levels and place orders for materials as required
Coordinate Ergon Energy connection processes, including paperwork and scheduling
Document and continually improve Standard Operating Procedures (SOPs) for all administrative tasks

Requirements

Excellent written and verbal communication skills in English
Proficiency in ServiceM8 or demonstrated ability to quickly learn new software systems
Experience in customer service and administrative roles, preferably in a technical or trade-related field
Strong attention to detail and ability to manage multiple priorities effectively
Basic understanding of electrical and solar industry terminology (training will be provided)
Proactive problem-solving skills and ability to work independently
Comfortable with evolving processes and technologies

Scope:

Full-time position (40 hours per week) with potential for flexible hours
Virtual role with occasional team meetings via video conference
Directly report to the business owner, with potential for growth as the company expands
Responsible for managing administrative processes for operations in Townsville and Charters Towers markets