About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
We’re looking for an Operations Associate on the Business Operations team to drive high-impact, cross-functional initiatives that improve how Grow Therapy scales and operates. Your responsibilities will include leading complex projects, building scalable systems, and partnering across teams to solve critical business challenges.
What You’ll Be Doing:
- Lead high-impact, cross-functional initiatives from scoping to execution, ensuring alignment, accountability, and measurable outcomes.
- Identify and solve strategic or operational problems that don’t clearly fall within a single team’s remit, often in ambiguous or fast-changing areas.
- Design and implement scalable systems, workflows, or processes that improve efficiency, quality, or decision-making across the business.
- Collaborate with stakeholders across functions (e.g., Operations, Data, Strategic Partnerships, Payor Success, etc.) to understand needs, drive alignment, and support execution.
The base compensation range for this position is:
Zone 1 (NYC, SF, Seattle Metro Area) : $117,000 – $131,000
Zone 2 (All other US locations): $105,000 – $117,000
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
You’ll Be a Good Fit If:
- A Problem Solver: You have 4+ years of experience in management consulting and/or strategy and operations at a high-growth startup.You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.
- A data-driven decision maker: You have expert-level Excel/Google Sheet modeling skills and have strong SQL skills. You ground your thinking in data, using metrics and analysis to uncover insights, validate hypotheses, and guide operational decisions.
- Mission-Driven: You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.
- Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
- A Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Note: Please upload your resume in PDF format
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours
- Flexible Time Off
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Wellness Stipend
- In-office meals and snacks
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates’ qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey is here.
By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process.
We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact [email protected] you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please [email protected]. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.
