At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY: The Product Owner is an empowered leader, knowledgeable in the business, who is responsible for the end-to-end planning and launch of Products. The incumbent collaborates with customers and business owners to understand business challenges and develop innovative and practical solutions that meet the customer’s needs. They develop a Product Roadmap that describes deliverables and strategy, and then execute the roadmap from concept to launch. The Product Owner is responsible for maintaining both the Program and Team backlog for Agile teams, and overseeing and/or conducting the elicitation, organization and documentation of business and solution requirements. They work closely with Business Owners, subject matter experts, Business Analysts and Scrum teams and ensure that the Agile team develops solutions that meet the customer’s real needs.
JOB ROLES AND RESPONSIBILITIES:
1. Work with the Product Manager to articulate the vision and high level Roadmap, and garner consensus across IT, Operations and Product Management.
2. In collaboration with product management, identify and deliver features, gather feedback from stakeholders that will inform feature development, meet with the development team to convey the product roadmaps, and gather data on product usage
3. Own and manage the backlog of the development team
4. Working with other product owners to resolve dependencies and negotiate, coordinate, and align priorities to complete a feature
5. Work with the Technical Lead/Architect to understand technical work and ensure the roadmap and backlog is planned with technical concerns in mind
6. Collaborate with customers, clients and prospective users to understand and anticipate their needs.
7. Work with Portfolio Managers/ Release Train Engineers (RTEs) and Domain Architects to create a prioritized Product/Program Backlog for all development work related to the Product.
8. Work with Business Analysts and Agile Scrum Teams to break down big Features into User Stories on the Team backlog for the Agile team to design, build, test and deliver.
9. Attend and actively participate in all relevant Team level Scrum Events and act as the content authority to make sure the Agile Team delivers the right solution at the right time.
10. Attend and actively participate in Program level Agile Events such as PI Planning
11. Act as a liaison between the Agile Team and the customers/stakeholders, making sure Product progress is highly visible and that the team is working/delivering at a sustainable pace.
12. Assist the Agile team as needed to complete stories and with troubleshooting problems and developing recommendations/solutions
13. Establish and govern approach for Product Documentation
14. Support training development for end users and staff members.
15. Collaborate, coordinate, and communicate across disciplines and departments.
16. Ensure compliance with HIPAA regulations and requirements.
17. Demonstrate commitment to the Company’s core values.
Qualifications
JOB REQUIREMENTS (Education, Experience, and Training):
* Must have 3+ years experience as a Product Owner in agile, Scrum, Lean, Kanban or SAFe space OR 7 years’ experience in software development, software testing within a Scrum Agile team. Must have experience in healthcare industry and understanding all major workflows associated with the healthcare claim processing. Exposure to global healthcare ecosystem is a plus as Claritev expands globally.
* Must have experience with PI Planning, developing Product vision and Roadmaps and communicating these to a wide range of stakeholders.
* Strong communication (oral, written and listening), project management, presentation, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, problem-solving, planning and technical skills are keys to success in this critical role.
* Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities as business needs dictate.
* Experience with distributed (offshore and remote) teams.
* Strong working knowledge of Jira & Confluence. Knowledge of modelling tools such as Visio, Lucidcharts, Draw.io preferred.
* Ability to develop and maintain collaborative and cooperative relationships throughout the organization. Must have experience with distributed (offshore and remote) teams.
* Ability to be flexible and creative in problem solving and identifying process improvements.
* Ability to anticipate business needs and think with a business owner mind-set.
* Ability to adhere to corporate work ethic standards…
* Minimum Bachelor’s Degree, or HS Diploma and 4 years of related experience. Graduate degree a plus.
COMPENSATION
The salary range for this position is $110K to $125K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage with low deductible & copay
- Life insurance
- Short and long-term disability
- Paid Parental Leave
- 401(k) + match
- Employee Stock Purchase Plan
- Generous Paid Time Off – accrued based on years of service
- WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
- 10 paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
APPLICATION DEADLINE
We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.
#LI – VG1
