Invoice to Cash – Manager– Remote Romania-CPG060323
Ready to build the future with AI?
At Genpact, we don’t just keep up with technology — we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation – driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Invoice to Cash – Manager– English-Remote Romania
In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player.
Responsibilities
· Maintain strong customer relations & business acumen
· Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections
· Awareness/understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process
· Maintain strong customer relations & business acumen. Manage Client and Process independently and with minimum supervision
· Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need
· Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights.
· Actively manage the business continuity plans for the process
· Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team task
· Continuous coaching and developing Managers & Assistant Managers: hire, assess, and document performance
· Support team priorities and initiatives and effectively manage workload
· Team management & negotiation skills
· Lookout for automation opportunities to bring efficiency
· Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention
· Confirm that proper escalation procedures are followed according to established business practices
· Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership
· Understanding and Reporting of Service Level Agreement
· Deliver the required data for audit purposes
· Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics, analytical mindset to identify QPA/RPA opportunities and work with LDT team for implementation
· Participate in governance meetings at country / region level;
· Closely work with the team and ensure right collaboration between team members to meet deliverables
· Making the accounting process controls established through the internal policies
Qualifications we seek in you!
Minimum Qualifications / Skills
· B.Com Graduation
· Relevant experience in Invoice to Cash
· SAP experience
· Amazon customer management
· Excellent Leadership skills. Demonstrated experience in resource management, team performance management, recruitment, and training
· Excellent knowledge of MS Office and Excellent communication & presentation skills
· Experience in creating, implementing & driving Structured Action Plans
Preferred Qualifications/ Skills
· L3 Manager experience preferred
· Exposure to Six Sigma training preferred
· Experience with international process transition would be added advantage
Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
Job
Manager
Primary Location
Romania-Bucharest
Schedule
Full-time
Education Level
Associate’s Degree/College Diploma
Job Posting
Sep 5, 2025, 1:27:05 PM
Unposting Date
OngoingMaster Skills List OperationsJob Category Full Time
