Stellenbeschreibung
Du bist kommunikationsstark am Telefon und scheust nicht die direkte Ansprache von Marktleitern des deutschen Lebensmittelhandels, um die NIQ Stammdaten abzugleichen? Du hast Freude in einem kleinen Team mit attraktiven Arbeitszeiten zu arbeiten und legst Wert auf Genauigkeit, um deine Ergebnisse aus den Telefonaten in eine Datenbank einzutragen? Du hast idealerweise bereits erste Erfahrungen in einem Call-Center gesammelt?
Dann suchen wir dich ab zur Verstärkung unseres Trade Dimensions-Teams als
Werkstudent Store Research (m/w/d)
DEINE ZUKÜNFTIGEN AUFGABEN:
- Telefonische Aktualisierung der Geschäftsadressen unserer Partner im deutschen Lebensmitteleinzelhandel;
- Vergleich von Stammdaten für unsere Kunden und zeitnahes Einpflegen von Änderungen in unsere Datenbank;
- Recherche relevanter Informationen im Internet, die für unsere Stammdaten relevant sind;
- Teilnahme an internen Schulungen, zur Vorbereitung und Unterstützung deiner Aufgaben.
DEIN PROFIL:
- Du bist versiert im telefonischen Austausch und verfügst über sehr gute Kommunikationsfähigkeiten;
- Du beherrschst das Microsoft Office Paket sicher;
- Teamfähigkeit, Flexibilität und Belastbarkeit setzen wir voraus;
- Talent zur Selbstorganisation und Einhaltung von Zeitvorgaben und Timings;
- Sehr gute Kenntnisse der deutschen Sprache in Wort und Schrift;
- Call-Center-Erfahrung oder Erfahrungen aus anderen Bereichen mit telefonischen Kundenkontakt sind von Vorteil.
Zusätzliche Informationen
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
