Head of Global Workplace GenAI

Remote from: USA
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Product & Operations
Employment type: Full Time,
Job posted: 21 May 2026
Apply before: 21 Jun 2026
Experience level: Director
Views / Applies: 75 / 26

Experian unlocks the power of data to create opportunities for consumers, businesses and society.

Actively Hiring

AI Summary

Experian seeks a Head of Global Workplace GenAI to lead its enterprise generative AI strategy and systems ecosystem, including ChatGPT Enterprise and Claude. This role involves overseeing governance, adoption, scalability, and operational management of GenAI capabilities across 32 countries. The leader will partner with Legal, Privacy, Risk, Information Security, Finance, HR, and Technology teams to ensure responsible deployment. Success requires balancing strategy, executive influence, change leadership, and operational execution. This remote position reports to the EVP, Enterprise Systems and Digital Workplace.

Job Complexity

Easy Hard

AI Insight This role demands a rare combination of senior leadership (15+ years), global multi-regional responsibility, deep GenAI expertise, and cross-functional partnership across highly regulated environments, making it extremely challenging.

Salary Analysis

AI Insight The salary range for this role is not provided, but based on market data for a VP/Director of AI Transformation in the US, the median is approximately $285,000. This is a senior leadership role with global scope, so compensation is likely competitive with top-tier tech companies.

Key Skills

Generative AI Enterprise Strategy AI Governance Change Management Digital Transformation ChatGPT Enterprise Claude Workplace Technology Global Leadership Cross-functional Collaboration

Cover Letter Sample

Dear Hiring Team,

I am excited to apply for the Head of Global Workplace GenAI position at Experian. With over 15 years of experience in enterprise technology and digital transformation, including 8+ years in senior global leadership roles, I have successfully led large-scale AI initiatives and workplace technology strategies. My expertise in GenAI platforms like ChatGPT Enterprise and Claude, combined with a strong background in governance, adoption, and change management, aligns perfectly with the requirements of this role.

I have a proven track record of driving enterprise-wide AI adoption while ensuring compliance with legal, privacy, and security standards. I thrive in complex, regulated environments and am adept at partnering with cross-functional teams to deliver measurable value. I am particularly drawn to Experian's commitment to innovation and its people-first culture.

I look forward to the opportunity to discuss how I can contribute to shaping the future of workplace GenAI at Experian. Thank you for your consideration.

Sincerely,
[Your Name]

Possible Interview Questions

Can you describe your experience leading enterprise-wide GenAI strategy and adoption at scale?

I led the deployment of ChatGPT Enterprise across a global organization of 20,000 employees, resulting in a 30% increase in productivity. I developed a governance framework that ensured compliance with privacy and security policies while driving adoption through targeted change management programs.

How do you balance innovation with risk management in deploying GenAI tools?

I work closely with Legal, Privacy, and Security teams to conduct risk assessments and establish usage guidelines. I prioritize transparency and user training to mitigate risks while encouraging experimentation. For example, I implemented a phased rollout with controlled pilot groups before full deployment.

Describe a time you influenced executive leadership to adopt a new technology. What was your approach?

I presented a business case to the C-suite showing potential ROI from GenAI, including productivity gains and cost savings. I used data from pilot programs and industry benchmarks to build confidence. I also addressed concerns about security and compliance by outlining a robust governance plan.

How do you measure the success of a workplace GenAI initiative?

I track metrics such as adoption rates, user satisfaction, time saved, and business value realized. I also conduct regular surveys and analyze usage patterns to identify areas for improvement. For instance, I set a target of 80% active usage within six months and achieved 85% through continuous engagement.

What experience do you have with regulated global environments, and how does that influence your AI strategy?

I have worked in financial services and healthcare, where compliance with regulations like GDPR and HIPAA is critical. I ensure that AI deployments adhere to local laws and company policies by embedding governance into the development lifecycle. I also provide training to employees on responsible AI use.

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

You will lead Experian’s global workplace generative AI strategy and systems ecosystem, helping guide the next generation of employee productivity and AI-enabled ways of working across the enterprise.

Beginning with ChatGPT Enterprise and Claude, you will lead the expansion of workplace GenAI capabilities across the enterprise, with accountability for adoption, governance, operational scalability, and measurable value realization.

This leader will serve as the central point of coordination and strategic ownership for workplace GenAI capabilities across the enterprise, partnering closely with Legal, Privacy, Risk, Information Security, Finance, HR, and Technology teams to ensure responsible and scalable deployment aligned to Experian’s security, regulatory, operational, and business standards.

Your success will require a balance of strategy, executive influence, change leadership, operational execution, and GenAI platform understanding.

You will report to the EVP, Enterprise Systems and Digital Workplace. This is a remote position with some travel expected to Experian offices globally.

You will have opportunity to:

Lead the global workplace GenAI strategy and systems ecosystem, including ChatGPT Enterprise, Claude, and future AI platforms.
Oversee governance, adoption, scalability, and operational management of enterprise GenAI capabilities.
Evaluate new AI technologies and define enterprise roadmaps for workplace productivity solutions.
Promote enterprise-wide adoption and change management programs for AI-enabled employee workflows.
Define and track metrics for adoption, engagement, productivity, and business value realization.
Partner with Legal, Privacy, Security, HR, Finance, and Technology teams to support compliant and responsible AI usage.
Manage rollout and release processes for new GenAI capabilities, including communications and readiness planning.
Coordinate teams to deliver user experience, governance, and operational integration across the enterprise.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or related field.
15+ years of experience in enterprise technology, digital transformation, workplace technology, AI transformation, systems strategy, or product management.
8+ years of experience in senior leadership roles with global or multi-regional responsibility.
Experience leading enterprise GenAI strategy, governance, adoption, or AI transformation initiatives at scale.
Experience managing enterprise systems, digital workplace platforms, or large-scale technology capabilities globally.
Experience driving organizational change, workforce productivity, or enterprise transformation programs.
Knowledge of enterprise AI governance, privacy, security, legal, and risk management practices.
Experience working with executive and cross-functional leadership teams in complex enterprise environments.
Experience with ChatGPT Enterprise, Microsoft Copilot, Claude, Gemini, or similar enterprise AI platforms.
Experience supporting AI use cases across HR, Finance, Sales, Engineering, Support, or Corporate Services teams.
Experience working in regulated global enterprise environments.

Additional Information

Our uniqueness is that we celebrate yours. Experian’s people first, inclusive and purpose driven culture is multi award-winning; World’s Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Explore all our exciting benefits here: https://myexperianbenefits.com/

Apply now >