M365 SharePoint & OneDrive Technical Product Manager

Remote from: Poland
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Product & Operations
Employment type: Full Time,
Job posted: 21 May 2026
Apply before: 21 Jun 2026
Experience level: Midweight
Views / Applies: 16 / 0

Creating a world where healthcare has no limits.

AI Summary

This role is for a Technical Product Manager focused on M365 SharePoint and OneDrive at GE HealthCare. The position involves owning the vision, strategy, and lifecycle for these platforms, ensuring secure and reliable collaboration globally. Key responsibilities include product strategy, service ownership, governance, compliance, and driving adoption. The role requires blending product management with technical service ownership and stakeholder collaboration. It is a full-time, hybrid/remote position based in the US.

Job Complexity

Easy Hard

AI Insight The role requires a rare combination of product management, technical expertise (M365, SharePoint, OneDrive), governance, and stakeholder management across a global enterprise, making it challenging and demanding a senior skill set.

Salary Analysis

AI Insight The salary range is not provided in the job listing. Based on market data for a Technical Product Manager specializing in M365/SharePoint at a large enterprise, the estimated median salary is $140,000. This is competitive for the role and reflects the seniority and specialized skills required.

Key Skills

SharePoint Online OneDrive for Business Microsoft 365 Product Management Technical Product Manager Governance Compliance Service Ownership Adoption Strategy Stakeholder Management

Cover Letter Sample

I am writing to express my interest in the M365 SharePoint & OneDrive Technical Product Manager position at GE HealthCare. With over 8 years of experience managing Microsoft 365 platforms, I have a proven track record of driving adoption, improving governance, and delivering secure collaboration solutions at scale.

In my previous role at a Fortune 500 company, I led the strategy for SharePoint Online and OneDrive, resulting in a 30% increase in user adoption and a 20% reduction in support tickets. I excel at aligning product roadmaps with business outcomes and building strong relationships across IT, security, and business teams.

I am particularly drawn to this role because of its focus on end-to-end service ownership and enabling users through standards and training. I am confident that my technical expertise and product management skills can help GE HealthCare maximize the value of its M365 investment.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team.

Possible Interview Questions

How would you approach developing a roadmap for SharePoint and OneDrive that balances new features with operational stability?

I would start by gathering input from stakeholders, including business users, IT, security, and support teams, to understand pain points and desired capabilities. Then I would prioritize based on business value, user impact, and technical feasibility, ensuring that critical fixes and improvements are included alongside new features. I would communicate the roadmap transparently and update it quarterly based on feedback and changing priorities.

Describe a time you had to enforce governance policies that were unpopular with users. How did you handle it?

In a previous role, we needed to implement strict site provisioning policies to reduce sprawl. I communicated the rationale clearly, highlighting the benefits of security and manageability. I also provided training and templates to make compliance easier. By involving key users in the design and showing how it improved their experience, we achieved buy-in and saw a 40% reduction in unmanaged sites.

How do you measure the success of a collaboration platform like SharePoint?

I track metrics such as active users, site creation trends, adoption of features like file sharing and co-authoring, support ticket volume, and user satisfaction scores. Additionally, I measure business impact by surveying teams on how the platform improves their productivity and collaboration. These metrics help identify areas for improvement and demonstrate ROI.

If a critical incident occurs affecting OneDrive access for thousands of users, what steps do you take?

First, I ensure immediate communication to stakeholders and users about the issue and expected resolution time. I work with the support team to triage and escalate to Microsoft if needed. I lead root cause analysis and implement a fix, then conduct a retrospective to prevent recurrence. Throughout, I keep leadership informed and document lessons learned.

How do you stay updated on M365 changes and ensure your organization is prepared?

I subscribe to Microsoft 365 Roadmap, attend webinars, and participate in user groups. I also maintain a change management process where we review upcoming changes monthly, assess impact, and communicate to users. For major updates, I create training materials and run pilot groups to ensure a smooth transition.

Job Description Summary

Responsible for operating in lock-step with product management to create a clear strategic direction for build needs for a products in your teams portfolio. You will work with the team and deliver a clear and descriptive set of requirements to enable the delivery of a products features and functionality. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders: Product Managers, Technical Anchors, Service Owners and Developers.
Location: [Hybrid/Remote]
Team: Modern Workplace / M365 Platform
Reports to: [M365 Platform Lead]
Type: Full-time

Job Description

Role Summary

The SharePoint & OneDrive Technical Product Manager owns the vision, strategy, and end-to-end service lifecycle for SharePoint Online and OneDrive for Business at GE HealthCare. This role blends product management, service ownership, governance, and user enablement to deliver a secure, reliable, and intuitive collaboration platform that scales globally. You will partner through M365, Security, Legal, Compliance, IT Operations, Support, and business stakeholders to ensure the platforms meet enterprise standards while driving adoption and measurable business value.

What Makes This Role Exceptional

You influence how GE HealthCare collaborates. Your strategy influences how thousands of colleagues securely create, share, and manage content across the enterprise.

You own a mission-critical platform. SharePoint and OneDrive sit at the center of knowledge, workflows, and Microsoft 365 collaboration.

You deliver measurable impact. From governance and automation to adoption and learning, your work improves productivity, collaboration, reduces risk, and lowers support burden.

You enable users at scale. By building standards, templates, and learning programs, you help every team get more value from the platform.

Key Responsibilities

Product Strategy & Roadmap

Guide the vision, roadmap, and prioritization for SharePoint Online and OneDrive for Business, aligning outcomes to adoption, user satisfaction, risk reduction, and ROI.

Maintain a prioritized backlog of platform enhancements, templates, automation, and operational improvements; define success metrics and communicate progress to stakeholders.

Service Ownership & Operations

Own end‑to‑end service delivery for SharePoint and OneDrive, including availability, reliability, capacity planning, change management, and incident/problem management.

Serve as the primary point of contact and escalation owner, partnering with Level 2/3 and Executive Support teams to resolve complex issues.

Lead root cause analysis and define remediation plans for escalated incidents; conduct retrospectives and ensure corrective and preventive actions are implemented.

Monitor platform health and key performance indicators, working closely with support teams to proactively identify and resolve issues.

Govern and support intake processes, including SharePoint site provisioning and approved application integrations.

Governance, Security & Compliance

Ensure SharePoint templates, provisioning patterns, and configurations align with GE HealthCare brand standards, governance requirements, and information architecture principles.

Partner with M365, Security, Legal, and Compliance teams to ensure appropriate access controls, data handling, and policy compliance across the platform.

Support Model & Documentation

Define and maintain standard operating procedures (SOPs) for support, intake, and steady‑state operations.

Optimize the support model by shifting appropriate requests to Level 2/3 resources through process design, access alignment, and targeted training.

Develop and maintain high‑quality knowledge base articles, technical support guides, and troubleshooting documentation for Levels 1–3.

Review support trends with L2/L3 teams, maintain active issues and enhancements log, and communicate remediation plans and status updates at established intervals.

Adoption, Training & Community

Analyze support and usage trends to identify user‑facing learning opportunities and develop targeted micro‑learning, tips, and best practices.

Partner with the Teams Product Manager to implement approved enhancements and updates, ensuring a cohesive and integrated collaboration experience.

Co‑create and sustain peer‑to‑peer Teams communities to share critical updates, tips, and learning resources that drive adoption and responsible usage.

Analytics & Continuous Improvement

Prepare and deliver usage, adoption, and service analytics to inform decision‑making and continuous platform improvement.

Use data and feedback to refine the roadmap, enhance user experience, and reduce support demand over time.

Required Qualifications and Skills

7+ years in product management, service ownership, or platform operations for enterprise collaboration or SaaS platforms.
5+ years administering or managing SharePoint Online and OneDrive for Business in large, regulated enterprises.
Strong grasp of information architecture, governance, and Microsoft 365 security/compliance capabilities (labels, DLP, retention, eDiscovery).
Demonstrated experience defining KPIs, analyzing usage/health data, and using insights to guide priorities and measure impact.
Proficiency with SharePoint, PnP, and Graph PowerShell modules for administration/automation.
Excellent communication and stakeholder management skills; able to translate technical concepts into clear, user-friendly guidance.
Experience working within ITIL or similar service management frameworks (incident, problem, change).

Preferred Qualifications and Skills

Microsoft 365 Certified: Enterprise Administrator Expert; or Microsoft 365 Certified: Administrator Associate; or related Microsoft certifications.
Experience with SharePoint site designs, PnP provisioning, search customization, and metadata-driven experiences.
Familiarity with Power Platform (Power Automate, Power Apps) and lifecycle management in enterprise environments.
Background in change management, training programs, and community-building for enterprise platforms.
Exposure to Copilot for M365 readiness (data quality, permissions hygiene) and responsible AI considerations for content access.

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Pay Range

For Poland based positions, Annual Salary Range:18,640,000.00PLN-25,630,000.00PLN

Placement within this range depends on:

Relevant skills and qualifications
Prior job-related experience
Internal equity considerations (alignment with colleagues in similar roles) e.t.c.

We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

Benefits & Rewards

In addition to base salary, our employees have access to a comprehensive package of benefits and allowances, which may include:

Health & wellness coverage
Retirement and or savings plans
Allowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)
Work-life balance support (e.g., flexible working, leave programs)
Recognition and incentive programs aligned with performance and company success

The exact benefits package depends on the role, location, and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.