International Operations – P2P

Remote from: LATAM
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Product & Operations
Employment type: Full Time,
Job posted: 18 May 2026
Apply before: 18 Jun 2026
Experience level: Entry-Level
Junior
Views / Applies: 40 / 10

About company

About Binance

To increase the freedom of money globally through blockchain technology and cryptocurrency.

Financial Services
2017

Actively Hiring

AI Summary

Binance seeks an International Operations - P2P specialist to oversee peer-to-peer platform performance across LATAM. The role involves monitoring liquidity, disputes, and user behavior, coordinating with risk and compliance teams, and analyzing market trends. The ideal candidate has 2+ years of experience in P2P operations, crypto, or fintech, with strong analytical skills and knowledge of LATAM markets. This position offers an opportunity to shape the future of blockchain and digital payments within a leading global ecosystem.

Job Complexity

Easy Hard

AI Insight The role requires a blend of operational, analytical, and regional expertise across multiple LATAM countries, demanding fluency in English and preferably Spanish/Portuguese, making it challenging but not the hardest.

Salary Analysis

AI Insight The offered salary is not specified, but based on market data for similar P2P operations roles in fintech/crypto, the median salary is estimated at $125,000. This is competitive for a mid-level role in the blockchain industry.

Key Skills

P2P Operations LATAM Markets Marketplace Operations Risk Management Data Analysis SQL Merchant Management Blockchain Fintech Operational Excellence

Cover Letter Sample

I am excited to apply for the International Operations - P2P position at Binance. With over 3 years of experience in marketplace operations and a deep understanding of LATAM crypto markets, I am confident in my ability to drive operational excellence and user growth. My background includes managing merchant ecosystems, optimizing liquidity, and implementing data-driven solutions to improve platform performance.

At my previous role at a fintech company, I successfully reduced dispute rates by 20% through enhanced monitoring and policy enforcement. I am proficient in SQL and data visualization tools, enabling me to build dashboards and track key metrics effectively. My fluency in English and Spanish allows seamless coordination with regional stakeholders.

I am passionate about blockchain technology and financial inclusion, and I admire Binance's mission to advance the freedom of money. I would welcome the opportunity to contribute to your team and help shape the future of digital payments in LATAM. Thank you for considering my application.

Possible Interview Questions

How would you monitor P2P platform performance across multiple LATAM countries?

I would build dashboards tracking key metrics like liquidity, order success rates, dispute ratios, and user behavior per country. Using SQL and data visualization tools, I'd monitor trends and set up alerts for anomalies. Regular reviews with regional stakeholders would help identify operational bottlenecks and opportunities for improvement.

Describe a time you improved operational efficiency in a marketplace environment.

At my previous job, I noticed high cancellation rates due to slow merchant response. I implemented an automated reminder system and revised merchant onboarding criteria, reducing cancellations by 30% and increasing order completion rates within three months.

How would you ensure compliance with local regulations across LATAM?

I would work closely with the compliance team to understand each country's regulatory requirements, such as AML/KYC obligations. I'd incorporate these into operational workflows, like transaction monitoring and merchant vetting. Regular training for the team and periodic audits would ensure ongoing adherence.

What strategies would you use to develop the merchant ecosystem in a new LATAM market?

I would start by analyzing the competitive landscape and identifying key payment methods. Then, I'd design incentive programs for high-quality merchants, provide onboarding support, and establish performance metrics. Partnering with marketing for campaigns and community engagement would also help attract and retain merchants.

How do you handle a sudden spike in disputes or fraudulent activity?

I would first activate predefined escalation protocols, notifying risk and compliance teams. I'd analyze transaction patterns to identify the root cause, such as a new payment method vulnerability. Temporary measures like increasing manual review or limiting certain transactions would be implemented while working on a permanent fix.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About The TeamJoin our Big Fiat team at Binance and help create a state-of-the-art onboarding platform for our customers. Our team, which includes P2P and Fiat, is dedicated to revolutionizing global transactions and financial management. We’re committed to making crypto accessible for everyone. Be part of a dynamic team driving the future of digital payments and fintech.

About The Role
This role will work closely with regional stakeholders, product teams, risk, and compliance to ensure operational excellence, healthy liquidity, risk mitigation, and a high-quality trading experience for our users.

Responsibilities

Monitor daily P2P platform performance across LATAM, including liquidity, order success rates, disputes, and user behavior.
Identify operational bottlenecks and propose data-driven solutions to improve platform efficiency and user experience.
Coordinate with risk and compliance teams to ensure safe marketplace operations and adherence to local regulatory requirements.
Execute operational workflows such as merchant vetting, transaction monitoring, quality review, and policy enforcement.
Analyze P2P market trends, pricing dynamics, payment methods, and competitive landscape across LATAM markets.
Support merchant ecosystem development: onboarding, performance tracking, incentive programs, and quality improvements.
Ensure balanced liquidity across key fiat pairs and payment channels for multiple LATAM countries.
Build dashboards, reports, and performance metrics to track LATAM P2P market conditions and internal KPIs.
Monitor key indicators such as spread competitiveness, completion rate, cancellations, and fraud patterns.
Provide periodic business insights to internal teams, contributing to strategy and roadmap decisions.
Work closely with the product team to communicate regional needs, test new P2P features, and support local rollout.
Partner with marketing and community teams on regional campaigns, payment method expansion, and user education.
Collaborate with customer support and dispute resolution teams to ensure efficient handling of user cases.

Requirements

Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field.
2+ years of experience in P2P operations, marketplace operations, crypto exchanges, fintech, banking, or payment platforms.
Strong understanding of LATAM’s crypto landscape, including major markets, regulations and user behaviors.
Analytical mindset with proficiency in Excel, SQL, or data visualization tools.
Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership.
Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages (Spanish, Portuguese) would be an advantage.

Nice To Have

Previous experience with merchant management in a P2P or marketplace environment.
Familiarity with anti-fraud methods, transaction monitoring, or operational risk frameworks.
Knowledge of crypto compliance practices in major LATAM jurisdictions.
Passion for blockchain, financial inclusion, and decentralized technologies.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Apply now >