Salesforce Marketing Cloud Platform Manager (Pharmaceutical Sector)

Remote from: Spain
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Marketing & Sales
Employment type: Full Time,
Job posted: 3 Jun 2026
Apply before: 3 Jul 2026
Experience level: Midweight
Views / Applies: 16 / 1

We provide an innovative customer experience service based on Salesforce.com clouds to improve business processes and competitiveness.

Computer Software
2002

AI Summary

This role is for a Salesforce Marketing Cloud Platform Manager within a top global pharmaceutical company. The manager will oversee campaign automation services, ensuring high-quality and timely delivery of marketing campaigns. Key responsibilities include optimizing processes, debugging issues, and collaborating with cross-functional teams. The role requires expertise in Salesforce Marketing Cloud, scripting languages, and project management. This is a senior position demanding strong technical and communication skills.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires advanced technical skills in Salesforce Marketing Cloud, scripting, and database management, along with the ability to manage complex, multi-project workflows in a regulated pharmaceutical environment.

Salary Analysis

AI Insight The job posting does not specify a salary. Based on US market data for a Salesforce Marketing Cloud Platform Manager in the pharmaceutical sector, the estimated salary range is $100,000 to $160,000, with a median around $130,000. This is competitive for the role.

Key Skills

Salesforce Marketing Cloud Campaign Automation Marketing Automation Pharmaceutical JavaScript HTML/CSS SQL JIRA Confluence Project Management

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Salesforce Marketing Cloud Platform Manager position at your company. With over 5 years of experience in marketing automation and platform management, including extensive work with Salesforce Marketing Cloud and related technologies, I am confident in my ability to drive efficiency and innovation within your campaign automation services.

My background includes managing end-to-end campaign workflows, optimizing processes, and collaborating with cross-functional teams to ensure timely delivery of high-quality campaigns. I have a proven track record of translating business requirements into technical solutions and debugging complex workflow issues.

I am particularly drawn to this role because of the opportunity to work within the pharmaceutical sector, where attention to detail and compliance are paramount. My experience with both Salesforce and Adobe Marketing Cloud, along with my proficiency in JavaScript, HTML, and SQL, aligns well with your requirements.

I look forward to the possibility of discussing how my skills can contribute to your team's success. Thank you for your consideration.

Sincerely,
[Your Name]

Possible Interview Questions

How do you prioritize multiple campaign requests from different markets while ensuring on-time delivery?

I assess each request based on business impact, deadline urgency, and resource availability. I use a scoring system and communicate clearly with stakeholders about timelines. I also leverage project management tools like JIRA to track progress and adjust priorities as needed.

Can you describe a time you debugged a complex workflow issue in Salesforce Marketing Cloud?

In a previous role, a triggered email campaign was not sending correctly. I reviewed the automation logs, identified a script error in an AMPScript block, and cross-referenced the data extension fields. After fixing the script, I tested the workflow in a sandbox and deployed the fix, ensuring no data loss.

How do you ensure campaign quality and proper measurement setup?

I implement a QA checklist that includes verifying audience segmentation, personalization, links, and tracking. I also set up UTM parameters and ensure that campaign reporting is aligned with business KPIs. I collaborate with analytics teams to validate data flow.

What experience do you have with CDP and how does it integrate with Salesforce Marketing Cloud?

I have worked with CDPs like Adobe Experience Platform and mParticle. CDPs unify customer data from multiple sources, which can be synced to Marketing Cloud via APIs or connectors. This enables more targeted segmentation and personalized journeys based on a single customer view.

How do you stay updated with the latest features in Salesforce Marketing Cloud?

I regularly attend Trailhead webinars, follow Salesforce release notes, and participate in user groups. I also experiment with new features in sandbox environments to understand their practical applications before recommending them to the team.

Omega CRM Consulting is looking for a Salesforce Marketing Cloud Platform Manager that would like to collaborate with one of the top 15 global pharmaceutical companies.

The Salesforce Marketing Cloud Platform Manager will enable the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services to efficiently and effectively build and automate campaign journeys with their expertise and management of technical aspects of the platforms. The primary platform will be Salesforce Marketing Cloud, but may also include other tools across tour client´s digital engagement environment, such as other Adobe Marketing Cloud software, CDP – customer data platforms, database management systems, and proprietary work-intake tools. The Platform Manager will also leverage and help maintain team-specific spaces within the Atlassian tool stack, including JIRA, Confluence, and BitBucket.

Duties & Responsibilities

Ensure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets
• Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaigns
• Owning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and quality.
• Technical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolset
• Debugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT support
• Documentation of enhancements, templates, and technical processes
• Development and testing of script enhancements (including JavaScript), schema extensions, web (API) calls, etc.
• Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML content
• Collaborating with the Campaign Support Services.
• Communicating & close collaboration with Platform Management Omnichannel

Requirements & Desired Skills

Bachelor’s Degree in technical studies or business administration with a strong tech background.
Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously
At least 2-3 years of Salesforce Marketing Cloud or Adobe Campaign experience, knowledge of CDP is a big plus
Technical marketing automation certification preferred (ie. Architect or Developer is ideal of any enterprise marketing automation platform)
Experience in translating business and technical requirements into software enhancements.
Knowledge of databases, SQL, ETL, and web (API) calls.
Proficiency in ampscript,JavaScript, HTML, CSS; Python is a plus.
Strong understanding of the Software Development Life Cycle (SDLC), knowledge of CDP is a big plus
Experience in a software house, consultancy, or project delivery environment preferred.
Knowledge of email and website design preferred.
Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.
Pharma knowledge (including Veeva CRM) is a plus.
Experience in production support and troubleshooting preferred.
Self-motivated, detail-oriented, and adaptable.
Fluency in English.

WHAT DO WE OFFER

Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, etc)
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.

About us

We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 570 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

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