Travel Consultant

Remote from: APAC, Singapore
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 10 Jun 2026
Apply before: 10 Jul 2026
Experience level: Midweight
Views / Applies: 21 / 4

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

This Corporate Travel Consultant role at BCD Travel involves booking and managing travel for corporate clients, ensuring compliance with travel policies, and providing expert advice. The position requires strong GDS skills, customer service orientation, and knowledge of the travel industry. BCD Travel offers flexible work arrangements, growth opportunities, and a supportive environment. This hybrid role in Singapore is ideal for experienced travel professionals seeking a dynamic and collaborative workplace. The company values diversity and inclusion, providing perks and competitive compensation.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires specialized knowledge of GDS systems and travel policies, but it is not highly technical or complex, placing it at a moderate difficulty level.

Salary Analysis

AI Insight The salary data is not provided, but based on US market rates for corporate travel consultants, the median is around $48,000 per year. This is competitive for entry to mid-level roles in the industry, with potential for growth.

Key Skills

Travel Consulting GDS Systems Customer Service Travel Policy Communication Skills Problem Solving Detail Oriented Corporate Travel Time Management Negotiation

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the Corporate Travel Consultant position at BCD Travel. With over [X] years of experience in the travel industry and proficiency in GDS systems, I have a strong track record of delivering exceptional service and ensuring compliance with corporate travel policies. I am skilled in managing complex itineraries, negotiating with suppliers, and providing strategic advice to clients. I am excited about the opportunity to contribute to BCD Travel's reputation for excellence and to grow within a global organization that values innovation and sustainability. Thank you for considering my application. I look forward to the possibility of discussing how my skills align with your team's needs.

Possible Interview Questions

Can you describe your experience with GDS systems and how you handle complex bookings?

I have over 5 years of experience with Sabre and Amadeus, handling multi-leg international itineraries, group bookings, and fare arbitrage. I ensure accuracy and compliance with client policies while optimizing costs.

How do you stay updated on travel regulations and industry changes?

I regularly follow industry newsletters, attend webinars, and participate in internal training. I also have a network of peers with whom I share updates.

Describe a time you had to resolve a travel disruption for a client. How did you handle it?

A client was stranded due to a flight cancellation. I quickly rebooked them on an alternative airline, coordinated with the hotel to extend their stay, and communicated updates every step, ensuring they felt supported and minimizing stress.

How do you ensure compliance with a client's travel policy while meeting their needs?

I thoroughly review the policy upfront and use it as a guide. When a client requests something outside policy, I explain the implications and offer compliant alternatives. I also provide cost-benefit analyses to justify exceptions when necessary.

What strategies do you use to maintain high customer satisfaction in a fast-paced environment?

I prioritize clear and proactive communication, set realistic expectations, and use checklists to ensure no detail is missed. I also follow up after travel to gather feedback and continuously improve my service.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Corporate Travel Consultant (Hybrid)

Full time, Singapore

As a Corporate Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Corporate Travel Consultant, you will

Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

You have travel agent experience
Relevant skills in GDS systems
Strong verbal and written communication skills in English
Solid working knowledge of the travel industry, policies, procedures, and processes

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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Apply now >