Senior Manager, People & Culture

Remote from: APAC, Singapore
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: HR & Recruiting
Employment type: Full Time,
Job posted: 13 Jun 2026
Apply before: 13 Jul 2026
Experience level: Senior
Views / Applies: 42 / 13

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

This senior HR operations role leads end-to-end HR functions across a region, focusing on process optimization, compliance, and team management. The ideal candidate has 8+ years of experience with a strong background in HR systems, payroll, and compensation. Bilingual in English and Mandarin is required to manage teams in China and Australia. BCD Travel offers flexible work arrangements and a global collaborative environment. The role suits a strategic HR professional seeking operational leadership in a multinational setting.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires 8+ years of experience with 3+ years in a supervisory capacity, managing complex HR operations across multiple regions. The need for bilingual skills and deep compliance knowledge raises the difficulty to a 4.

Salary Analysis

AI Insight The salary range is not provided, but based on market data for a Senior Manager, People & Culture role in the US, the median is approximately $140,000. This is competitive for a senior HR operations position with regional responsibilities.

Key Skills

HR Operations HRIS Management Compensation & Benefits Payroll Compliance Regional HR Leadership Team Management Labor Law Compliance Process Improvement Bilingual English/Mandarin Stakeholder Collaboration

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Senior Manager, People & Culture role at BCD Travel. With over 8 years of HR operations experience and a proven track record of leading teams across multiple markets, I am confident in my ability to drive operational excellence at your organization. My expertise spans HRIS optimization, compensation management, and compliance, and I am fluent in English and Mandarin to effectively collaborate with your regional teams.

In my previous role, I led a remote HR team and successfully standardized processes across Asia Pacific, resulting in a 20% increase in efficiency. I am particularly drawn to BCD's commitment to sustainability and global collaboration. I look forward to the opportunity to contribute to your team.

Sincerely,

[Your Name]

Possible Interview Questions

Can you describe your experience managing HR operations across multiple countries?

I have led HR operations for the Asia Pacific region, covering 5 countries. I ensured compliance with local labor laws, coordinated payroll, and standardized processes such as onboarding and benefits administration. Regular communication with local HR teams and external vendors was key to maintaining consistency.

How do you ensure data integrity within an HRIS?

I implement regular audits and validation checks, and train HR staff on proper data entry protocols. I also use reporting tools to monitor data quality and address discrepancies promptly. For example, I reduced data errors by 30% through monthly audits and corrective actions.

Describe a time you improved an HR process. What was the outcome?

In my previous role, I streamlined the employee offboarding process by creating a standardized checklist and integrating it with the HRIS. This reduced processing time by 40% and ensured all exit formalities were completed, including system access revocation and final pay calculations.

How do you approach compensation benchmarking?

I use surveys from reputable sources like Mercer or Radford, and analyze internal equity based on roles, tenure, and performance. I present recommendations to leadership with market data and budget impact. Regular reviews ensure alignment with market trends and retention goals.

This role requires managing a remote team. How do you keep them engaged and productive?

I schedule regular one-on-ones and team meetings, set clear expectations with KPIs, and use collaboration tools like Slack and Teams. I also recognize achievements and provide development opportunities. For example, I implemented virtual training sessions that improved team skills and morale.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Manager, People & Culture

We are seeking a Senior Manager, People & Culture to drive operational excellence in HR through effective systems, compensation management, and compliance, while leading regional HR operations and ensuring consistent, high-quality service delivery across markets.

As a Senior Manager, People and Culture, you will

Lead and oversee end-to-end HR operations across the region, ensuring accuracy, efficiency, and full compliance
Drive regional operational excellence, standardizing processes and implementing continuous improvements across markets
Manage and optimize HR systems (HRIS), ensuring data integrity, reporting accuracy, and effective system utilization
Oversee compensation and benefits administration, ensuring market alignment, internal equity, and governance standards
Ensure timely and accurate payroll coordination, including reconciliations and statutory compliance
Manage HR correspondence and service delivery channels, ensuring timely, professional, and consistent communication
Ensure compliance with local labour laws and regulatory requirements, updating policies and practices as necessary
Lead and manage a remote HR operations team, providing direction, coaching, and performance oversight
Monitor and audit HR data, documentation, and operational processes to ensure accuracy and mitigate risk
Collaborate with internal stakeholders and external vendors to ensure seamless and high-quality HR service delivery

About you

Min. 8 years of relevant experience with at least 3 years of supervisory role in an MNC environment
Strong experience in HR Operations, with expertise in HR systems, payroll, and administrative processes
Proven knowledge of compensation and benefits, including governance and benchmarking practices
Solid understanding of labour laws and regulatory compliance in a complex business environment
Demonstrated regional exposure, with the ability to operate effectively across multiple markets and jurisdictions
Proven experience in managing and leading teams, including remote team management across the region
Experience managing HRIS platforms, ensuring data integrity and accurate reporting
Ability to handle high-volume HR correspondence with professionalism, accuracy, and responsiveness
Strong analytical mindset with exceptional attention to detail and process discipline
Ability to ensure accuracy and compliance in payroll and employee data management
Excellent communication skills in English and Mandarin is a must, to effectively manage, mentor, and converse with direct reports in China and Australia on a daily basis.

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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