Senior Travel Consultant (German and Amadeus)

Remote from: Europe, Germany
Salary, yearly, EUR: 25,000 - 50,000
Department: Customer Success
Employment type: Full Time,
Job posted: 17 Jun 2026
Apply before: 17 Jul 2026
Experience level: Senior
Views / Applies: 20 / 2

About company

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Leisure, Travel & Tourism
2006

Actively Hiring

AI Summary

BCD Travel is seeking a Senior Travel Consultant fluent in German with advanced Amadeus GDS skills to manage travel reservations and provide expert consultation to corporate clients. The role involves ensuring compliance with travel policies, offering industry insights, and identifying process improvements. This remote position is available across several European countries, offering flexible hours and growth opportunities. The ideal candidate has extensive travel agent experience and strong communication skills.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight Requires extensive travel agent experience, advanced Amadeus skills, and fluency in German, indicating a high level of expertise and responsibility.

Salary Analysis

AI Insight The offered salary range (€25,000-€50,000) varies by country and is competitive within the European travel industry. For example, in Belgium the range is €40,000-€55,000, while in Spain it is €25,000-€31,000. The median of €37,500 aligns with market rates for senior consultants with niche skills like German and Amadeus.

Key Skills

Amadeus GDS German Language Travel Consulting Customer Service Travel Industry Knowledge Remote Work Communication Problem-solving Multitasking

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my strong interest in the Senior Travel Consultant position at BCD Travel. With over 5 years of experience as a travel agent and advanced proficiency in Amadeus GDS, I am confident in my ability to deliver exceptional service to your clients. My fluency in German and deep understanding of travel industry policies allow me to provide tailored solutions and ensure compliance.

In my previous role at XYZ Travel, I consistently exceeded client satisfaction targets and contributed to process improvements that enhanced efficiency. I thrive in remote, collaborative environments and am eager to bring my expertise to BCD Travel's global team. Thank you for considering my application.

Sincerely, [Your Name]

Possible Interview Questions

Can you describe your experience with Amadeus GDS, particularly in handling complex itineraries?

I have used Amadeus for over 5 years to book flights, hotels, and car rentals for corporate clients. I am proficient in creating multi-segment PNRs, using fare rules, and issuing tickets. In my last role, I handled an average of 50 bookings per week with high accuracy.

How do you stay updated on travel regulations and client policies?

I regularly review client policy documents, subscribe to industry newsletters, and attend webinars. I also use internal knowledge bases and communicate with team leads to ensure compliance with changing regulations like visa requirements and health protocols.

Describe a time you handled a difficult customer request or complaint. How did you resolve it?

A client was frustrated due to a last-minute flight cancellation. I quickly rebooked them on an alternative route, negotiated with the airline for a waiver, and informed the client of their options. I also followed up to ensure their satisfaction, which resulted in positive feedback.

How do you prioritize tasks when handling multiple requests simultaneously?

I assess urgency and client importance. For example, I prioritize time-sensitive requests like flight disruptions over routine inquiries. I use task management tools and communicate expected timelines to clients to manage expectations.

Why do you want to work for BCD Travel specifically?

BCD Travel's reputation for innovation and sustainability in corporate travel aligns with my values. The opportunity to work remotely across Europe and the emphasis on professional development are very appealing. I am excited to contribute to a company that values diversity and employee growth.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Travel Agent (Remote)

Full time, Belgium, France, Spain, Poland, United Kingdom, Netherlands

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

Extensive Travel Agent experience
Working knowledge of the travel industry, policies, procedures, and processes
Advanced skills in GDS Amadeus
Strong verbal and written communication skills in German

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

Spain: EUR 25,000-31,000
France: EUR 25,000-32,000
Poland: 84,000-96,000 PLN
Netherlands: EUR 40,000-50,000
Belgium: EUR 40,000-55,000

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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