Technical Success Manager Nordics

Remote from: EMEA, Denmark
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 30 Jun 2026
Apply before: 30 Jul 2026
Experience level: Midweight
Views / Applies: 131 / 30

About company

About Autodesk

Changing how the world is designed and made.

Computer Software
1982

Actively Hiring

AI Summary

This is a Technical Success Manager role for the Nordics region at Autodesk, focusing on driving digital transformation in the AEC industry through Autodesk Construction Cloud. The role involves leading technical engagements with large AECO organizations, building trusted advisor relationships, and delivering custom solutions like workflows, dashboards, and integrations. The ideal candidate has 5+ years of AEC industry experience, expertise in change management, and a passion for technology adoption. This remote position requires occasional onsite visits and offers a collaborative, fast-paced environment with high autonomy.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires deep technical expertise in construction workflows and change management, along with strong customer advisory skills, making it challenging but manageable for experienced professionals.

Salary Analysis

AI Insight No salary was provided in the listing, but based on US market data for similar Technical Success Manager roles in enterprise SaaS, the typical range is $90,000–$150,000, with a median around $125,000. This reflects the senior nature of the role and required expertise in AEC technology.

Core Skills Required

AEC Industry Construction Cloud Digital Transformation Customer Success Change Management Workflow Automation Data Analytics Technical Consulting Stakeholder Management Product Roadmap

Cover Letter Sample

I am writing to express my strong interest in the Technical Success Manager (Nordics) position at Autodesk. With over 5 years of experience in the AEC industry and a passion for digital transformation, I am excited about the opportunity to help organizations adopt Autodesk Construction Cloud and achieve their desired outcomes.

In my previous role, I successfully led technology change management projects, developed custom workflows, and built dashboards that drove measurable value for customers. My ability to understand complex business processes and translate them into technical solutions aligns perfectly with the requirements of this role.

I am particularly drawn to Autodesk's commitment to innovation and its impact on the construction industry. I am confident that my technical expertise and collaborative approach will enable me to build trusted advisor relationships and contribute to the success of your customers.

Thank you for considering my application. I look forward to the possibility of joining the Autodesk team and driving digital transformation in the Nordics region.

Sample Interview Questions

Can you describe a time when you successfully led a digital transformation initiative for a construction client?

I worked with a large contractor to implement Autodesk Construction Cloud. We started by assessing their current workflows, then customized dashboards and training sessions to address key pain points. Over six months, they saw a 20% increase in project efficiency and reduced rework by 15%.

How do you handle resistance to change from customers when introducing new technology?

I focus on understanding their concerns and demonstrating quick wins. For one client, I ran a pilot project showing how automated reporting saved them 5 hours per week. Once they saw the value, they became advocates for the technology.

Explain how you would approach building a trusted advisor relationship with a skeptical customer.

I would start by listening to their challenges and learning about their business goals. Then, I'd provide tailored insights and demonstrate how our solutions address their specific needs. Regular check-ins and delivering on promises builds trust over time.

What experience do you have with data analytics and creating dashboards for construction projects?

In my last role, I used Power BI and Autodesk's APIs to build real-time dashboards tracking project health, budget, and schedule. I trained client teams on interpreting the data to make informed decisions.

How do you stay current with industry trends and incorporate them into your customer engagements?

I follow industry publications, attend webinars, and participate in user groups. For instance, I recently learned about modular construction trends and shared relevant insights with a client, helping them adjust their workflow.

Job Requisition ID #

26WD99523

Position Overview

We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or having worked in the AEC tech industry, you will utilise your expertise and experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud.

Reporting to the Senior Manager of Construction Customer Success, you will lead technical engagements with some of the largest AECO organisations in EMEA. You will partner with the Customer Success Manager to deliver standardised and custom offerings which will be in consideration of documented programs in the Customer Success Plan. You will deliver and document health checks, custom workflows, training sessions, create dashboards, reports, and integrations to help customers achieve their desired outcomes.

Responsibilities

Discover customer business and technical processes/workflows/requirements to build “trusted advisor” relationship and support customers in their digital transformation journey
Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud
Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes
Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements
Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC
Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers’ status quo and demonstrate value through technical analysis and demos
Share with team any best practices, competitive information, innovation, success stories and lessons learnt
Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions

Minimum Qualifications

5+ years of experience in the AEC industry and/or AEC technology industry is mandator
Experience leading/managing successful technology change management projects, implementation and programs
Confidence in compiling platform data analytics and dashboarding
Passionate about moving the industry forward
This is a remote position, but visiting customers onsite and in the office will be required

The Ideal Candidate

You recognize the challenging and changeable nature of construction workflows and requirements
You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase and realise return on investment
Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions
Excited by technology and eager to get into product detail

#LI-SH1

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

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