Customer Solution Architect – Remote/ DACH (m/f/d)

Remote from: Germany, Netherlands +1 more, Austria
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 5 Jul 2026
Apply before: 5 Aug 2026
Experience level: Senior
Views / Applies: 136 / 4

Creating a safer, sustainable, productive and connected future

Actively Hiring

AI Summary

This senior role involves owning system architecture for Force Guided Relays and General-Purpose Relays used in industrial applications. The candidate will engage global customers, drive technology roadmaps, and lead standardization activities. Requires 10+ years of experience with an engineering degree, fluency in German and English, and deep knowledge of relevant safety standards. The position is remote within the DACH region, offering a minimum salary of €3,930 gross per month but negotiable based on qualifications.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role demands extensive technical expertise in relay system design, cross-functional collaboration, and strategic influence, making it highly challenging.

Salary Analysis

AI Insight The offered salary in EUR (minimum €3,930/month, ~€55k/year) is below US market norms for a senior solutions architect role, which typically ranges from $120k to $230k. However, cost of living and market differences in the DACH region should be considered.

Core Skills Required

System Architecture Force Guided Relays Functional Safety IEC 61810 ISO 13849 Product Roadmapping Customer Engagement Cross-functional Collaboration Standards Development Industrial Applications

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Customer Solution Architect position at TE Connectivity. With over 10 years of experience in relay system design and a deep understanding of safety standards like IEC 61810 and ISO 13849, I am well-prepared to drive the architecture for Force Guided Relays and General-Purpose Relays.

My background includes engaging with global customers to align technology roadmaps with market trends, leading competitive benchmarking, and influencing standardization activities. I am fluent in both German and English, enabling seamless communication with diverse stakeholders.

I am eager to bring my technical expertise and strategic mindset to TE Connectivity to help create a safer, more connected world. Thank you for considering my application.

Sincerely, [Your Name]

Sample Interview Questions

Can you describe your experience with designing system architectures for force-guided relays?

I have over 5 years of experience designing system architectures for force-guided relays, focusing on safety applications. I developed modular architectures that comply with IEC 61810-3 and TÜV requirements, ensuring fail-safe operation.

How do you approach aligning technology roadmaps with customer next-generation products?

I regularly engage with key customers to understand their future needs, analyze market trends, and map them to our technology capabilities. I then prioritize roadmaps to bridge gaps and ensure our products meet evolving requirements.

Explain your experience with functional safety standards like ISO 13849 and IEC 62061.

I have applied both standards in multiple projects, defining safety integrity levels and designing systems to meet required performance levels. I also participate in standardization committees to stay updated on evolving requirements.

How do you handle competitive benchmarking for new product concepts?

I conduct thorough teardowns and performance analyses of competitor products, evaluate cost vs. performance, and identify differentiators. This informs our product strategy and helps define unique value propositions.

Describe a time you influenced an industry standard or trend.

I actively contributed to the revision of IEC 61810-3 by proposing clarifications on force-guided relay testing procedures. My input was accepted, and it helped align the standard with practical implementation challenges.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity’s R&D/ Product Development Engineering Teams drive the creation of new products and manage them from initial concept through all development stages – including market definition, design, testing, prototyping, supplier qualification, production ramp‑up, and final release.

They create all required product documentation, including digital models, simulations, 2D/3D drawings, specifications, and test requirements, and adapt designs to improve manufacturability and product quality.

Their expertise includes materials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and the manufacturing and integration of electrical, mechanical, and electronic components.

Job Requirements

Own system architecture for Force Guided Relais and General-Purpose Relays used in industrial applications
Engage and visit global customers to understand system behavior, modularization levels, and evolving technology needs
Combine Technology- and Application-expertise to generate system architecture requirements
Ensure technology and product roadmaps align with customer next‑generation products and short-/long-term technology and market trends (3-5 years)
Analyze and weigh primary drivers of TE’s product and technology gaps and predict the optimal technical solutions
Participate and drive standardization activities and help influence industry trends to align with TE’s strategy
Develop application whitepapers to support internal teams and customer understanding
Provide technical input to the Technology Radar, Product outlooks/ roadmaps and PRDs
Lead competitive benchmarking and evaluate new product concepts

What your background should look like

Engineering degree (BSc/ MSc) with 10+ years of relevant experience; MBA or dual business degree is a plus
5+ years of experience in system design within the product-line and/ or component-supplier industry
Solid system design experience with Force-Guided Relays and General‑Purpose Relays across multiple engineering disciplines
Knowledge on relevant standards (IEC 61810-1, IEC 61810-3 or the Predecessor EN 50205, IEC 60947-5-1, UL61810, IEC 60664-1, IEC 60335-1), TÜV requirements for Force-guided Relays
Expertise in Functional Safety and Safety Integrity concepts by understanding ISO 13849-1 and IEC 62061 as well as understanding machine safety and functional safety of machinery requirements
Strong industry network across customers and suppliers; ability to collaborate effectively with cross‑functional teams (CTO, Product Management, Business Development, Sales, Standards bodies, etc.)
Fluent German & English language skills required; French, Chinese or local language is an advantage
Ability to clearly communicate complex technical concepts to diverse internal and external stakeholders
Ability to build strong relationships with external customers and industry leaders as well as internally across all levels, disciplines, and geographies

We are legally required to state the collective agreement minimum salary for this position. Depending on qualifications, this amounts to €3,930.00 gross per month (full-time, paid 14 times per year). Overpayment is possible depending on individual qualifications, education, and professional experience.

#LI-Remote

Competencies

SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations – the well-being of our employees is our top priority!

Unlimited contract opportunity
Pleasant working environment fostering teamwork
Open and dynamic company culture
Extensive training initiatives and growth opportunities
Competitive salary package
Comprehensive benefits including Group insurance, Hospitalization insurance, Meal vouchers etc.
Convenient location at E40 and E403 motorway intersection
Join a certified “TOP EMPLOYER” in a modern “FACTORY OF THE FUTURE”

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Apply now >