About this role.
EDB is seeking a Senior Technical Account Manager (Spanish Speaking) for the EMEA region. This role involves building and maintaining post-sales relationships with large, complex customers adopting Postgres and AI solutions. The Senior TAM serves as a trusted technical advisor, providing architecture guidance, troubleshooting, and best practices. Candidates need at least 8 years of hands-on experience with relational databases like Postgres, Oracle, or SQL Server, plus knowledge of Kubernetes and cloud technologies. The position requires excellent communication skills and ability to interact with CxO-level personnel, with up to 25% travel.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Senior Technical Account Manager (Spanish Speaking) position at EDB. With over eight years of hands-on experience in PostgreSQL and other relational databases, combined with strong technical architecture and customer relationship skills, I am confident in my ability to drive successful outcomes for your largest clients. My fluency in Spanish and experience working with EMEA customers align perfectly with the requirements of this role.
In my previous role, I served as a trusted advisor to enterprise clients, helping them maximize their database investments through strategic guidance and technical support. I have a proven track record of managing complex projects, providing architecture recommendations, and ensuring high customer satisfaction. I am particularly drawn to EDB's commitment to the PostgreSQL community and its innovative AI solutions.
I look forward to the opportunity to discuss how my background and skills can contribute to EDB's success. Thank you for your consideration.
Sincerely,
[Your Name]
Sample interview questions
I have over 8 years of hands-on experience with PostgreSQL, including migration from Oracle, performance tuning, and high-availability setups. I've managed environments with terabytes of data and thousands of queries per second, ensuring 99.99% uptime.
First, I would listen to the customer's concerns to understand the specific issues. Then, I'd analyze the system metrics, identify bottlenecks (e.g., slow queries, indexing issues, or resource constraints), and provide actionable recommendations. I'd work with the customer's team to implement optimizations and follow up to ensure satisfaction.
I have deployed PostgreSQL on Kubernetes using operators like CloudNativePG. I understand the challenges of stateful applications in containers, such as persistent storage and networking. I've assisted customers in setting up automated backups, scaling, and monitoring for their Kubernetes-based Postgres clusters.
I regularly attend webinars, read industry blogs, and participate in the PostgreSQL community. I've also completed courses on AI/ML concepts and their application to databases, such as using vector databases for semantic search. This allows me to advise customers on modern solutions.
In my previous role, I advised the CTO of a major financial services firm on migrating from Oracle to PostgreSQL. I presented a detailed roadmap, risk mitigation strategies, and cost-benefit analysis. The migration was completed ahead of schedule, resulting in a 40% reduction in licensing costs and improved performance.
A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
EDB is hiring a Senior Technical Account Manager (Senior TAM) for EMEA. The Senior TAM is responsible for building and maintaining post-sales relationships with EDB’s largest and most complex customers. These customers are typically large accounts adopting Postgres and AI solutions. The Senior TAM serves as a trusted technical advisor to drive successful outcomes and to ensure that the customers become a positive reference and continue their journey on Postgres technology. The Senior TAM is also the customer’s primary point of contact into all technical areas of EDB. As such, the Senior TAM’s technical abilities are critical in identifying solutions, architecture, troubleshooting issues, and answering technical questions as they arise.
What you will do…
- Establish a close working relationship with the customer’s senior technical leadership team and become their trusted advisor.
- Help EDB customers maximize the value of their Postgres investment
- Assist EDB customers to develop and deploy Postgres strategies
- Provide technical leadership for the customer’s major Postgres initiatives (This may include solutions consulting, architecture guidance, and project management)
- Maintain current functional and technical knowledge of the entire EDB product line
- Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
- Help to document best practices in developing and deploying EDB solutions
- Function as a front-line technical resource for “best practice” and informal customer questions
- Travel up to 25% of the time as required
What will give you an edge…
- At least eight (8) years of hands-on experience with Postgres, Oracle, DB2 or MS SQL Server; professional certifications in any of the relational databases are desirable
- Advanced technical skills, specifically in data management platforms, operating systems, cloud technologies, and technical architecture
- Knowledgeable about data analytics and AI/ML concepts
- Experience with Kubernetes
- Excellent analytical skills regarding technical and project management issues
- Good understanding of strategic sales process
- Well-developed organizational skills with an ability to manage competing client demands
- Excellent communications and interpersonal skills, including ability to interact and communicate with CxO level personnel
- Bachelors/Masters degree in Information Technology / Computer science or equivalent technical training or industry experience preferred
EDB is committed to supporting our employees’ overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
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