About this role.
This RN Care Manager role is a home-based float position primarily in Waushara County, Wisconsin, serving frail elders and adults with disabilities. As part of an interdisciplinary team, the nurse conducts comprehensive assessments, develops person-centered care plans, coordinates acute and primary care, and monitors services. The position requires a current Wisconsin RN license, with a BSN and two years of skilled nursing experience preferred. The role involves travel up to two hours, home visits, lifting up to 25 lbs, and participation in a 24-hour on-call rotation. Lakeland Care is a non-profit MCO focused on long-term care, emphasizing kindness, inclusion, and trust.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
3/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my interest in the RN Care Manager position at Lakeland Care. With my nursing background and experience in care coordination, I am confident in my ability to provide high-quality, person-centered care to your members. I am a licensed RN in Wisconsin with strong assessment and communication skills.
I look forward to contributing to your interdisciplinary team and empowering individuals in their communities. Thank you for considering my application.
Sample interview questions
I prioritize based on urgency and risk, using a triage approach: immediate health or safety concerns first, then scheduled assessments and care plan updates. I also collaborate with the team to ensure no critical tasks are missed.
I once managed a diabetic patient with heart failure and depression. I coordinated with the primary care provider, cardiologist, endocrinologist, and a mental health counselor to create an integrated plan, arranging home health visits and medication management, which improved outcomes.
I stay updated on DHS contract requirements and LCI policies through ongoing training. I document thoroughly, follow standardized procedures, and participate in audits to ensure all care plans meet regulatory standards.
I first seek to understand their concerns by building rapport and active listening. I explain the benefits of services in a non-judgmental way and offer alternatives. If refusal persists, I involve the member's support system and document appropriately while respecting their autonomy.
I am passionate about empowering individuals to live independently with dignity. Managed long-term care allows me to use my clinical skills to coordinate holistic, person-centered care and make a lasting impact on members' quality of life.
Description
We’re growing – join our award winning culture as we serve members in your area!
This is a float position primarily within Waushara County, potential travel up to 2 hours within the service region.
The RN Care Manager, as part of an interdisciplinary team (IDT), serves frail elders, adults with physical disabilities and adults with intellectual/developmental disabilities who are members of Lakeland Care, Inc. (LCI). The team’s goal is to promote the overall well-being of the members LCI serves by providing high quality, person-centered, outcome-based care.
Under general direction of the Care Management Supervisor, this position provides care management and service coordination to LCI members. As a member of the IDT, the RN Care Manager (RNCM) arranges for provision of services and supports based on a comprehensive assessment of the member’s identified outcomes and needs. The IDT staff monitors the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements.
Essential Competencies:
- As part of an interdisciplinary team (which also includes a care manager and the member and/or legal representative), the RNCM conducts a comprehensive assessment of the member’s outcomes, needs and risks; and reassesses as the member’s outcomes and/or condition changes.
- Coordinate acute and primary care services, care transitions and related follow-up care.
- Develop, coordinate, monitor, and evaluate members’ outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers.
- Promote prevention and wellness by incorporating preventative, supportive, restorative, and rehabilitative care into the care planning process.
- In collaboration with the Care Manager (CM), implement risk mitigation strategies to promote the member’s health, safety and independence while respecting the member’s rights.
- Participate in on-going training to maintain current knowledge to ensure compliance with Federal and State regulations, LCI policy and procedure and accepted professional standards.
- Create and maintain member records as required by the Department of Health Services (DHS) contract and LCI policy.
- Participate in, via face-to-face, in-home visits and care conferences involving the member, their supports, and providers to assess, reassess, and address health and medically related needs.
- Participate in the 24-hour on-call rotation as necessary.
- Participate in team meetings and internal workgroups as required/requested.
- Provide nursing care in accordance with the Nurse Practice Act.
- Maintain the confidentiality of member information and protected health information (PHI) as required by State and Federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
Requirements
- Current License to practice as a Registered Nurse in the State of Wisconsin.
- Bachelor’s degree in nursing strongly preferred.
- Two (2) or more years of skilled nursing experience preferred, ideally in gerontology/disabilities and/or home care.
- Ability to access members’ homes which are not required to comply with the ADA regulations.
- Ability to lift up to 25lbs.
- Current driver’s license, acceptable driving record and proof of adequate insurance.
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Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities.
Our Mission
Empowering Individuals. Strengthening Communities. Inspiring Futures.
Our Vision
To create a world we all want to live in.
Our Core Values
Kindness. Inclusion. Trust.
We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that practices in E-Verify.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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