Customer Project Manager for TnT

Remote from: Hungary
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 23 Jul 2026
Apply before: 23 Aug 2026
Experience level: Midweight
Views / Applies: 37 / 1

Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers.

Banking
2023

AI Summary

NCR Atleos is seeking a Customer Project Manager for TnT to oversee the complete order fulfillment process from receipt to delivery. The role involves coordinating with sales, suppliers, shipping teams, and customers to ensure on-time delivery and data accuracy. Candidates need a degree or equivalent experience, strong communication skills, and at least one year in order management or customer support. The position requires a proactive, detail-oriented problem-solver who can work under pressure. Preferred qualifications include a second language, Oracle knowledge, and Six Sigma/Lean experience.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires coordination across multiple teams and customers, but the tasks are procedural and supported by standard processes, placing it at a moderate difficulty level.

Salary Analysis

AI Insight The offered salary was not provided. For a Customer Project Manager with 1+ year experience in the US, the market ranges from $55,000 to $90,000 annually, with a median around $72,000. It is crucial to offer a competitive salary within this range to attract qualified candidates.

Core Skills Required

Order Management Customer Support Project Management MS Office Communication Problem-Solving Logistics Oracle Six Sigma Team Collaboration

Cover Letter Sample

Dear Hiring Manager,

I am writing to express my interest in the Customer Project Manager position at NCR Atleos. With over a year of experience in order management and customer support, I have developed a strong ability to manage end-to-end fulfillment processes and coordinate with cross-functional teams. My excellent communication skills and attention to detail ensure on-time delivery and customer satisfaction. I am particularly drawn to NCR Atleos' leadership in financial access and would be thrilled to contribute to your global operations. Thank you for considering my application.

Sample Interview Questions

Can you describe your experience with order management systems and how you ensure accuracy in order processing?

In my previous role, I used Oracle to process orders, verified all details against customer requirements, and maintained data accuracy through periodic audits. I also collaborated with the sales team to clarify any discrepancies.

How do you handle multiple orders simultaneously while meeting tight deadlines?

I prioritize tasks based on urgency and impact, use tracking tools to monitor progress, and communicate proactively with stakeholders. I also break down large tasks into manageable steps and escalate issues when necessary.

Describe a time you resolved a customer issue involving a delayed shipment. What steps did you take?

A customer's shipment was delayed due to a customs issue. I coordinated with the shipping team to expedite the necessary licenses, kept the customer informed with regular updates, and arranged alternative shipping if needed. The customer appreciated the transparency.

How do you work with cross-functional teams, such as sales and shipping, to ensure a smooth order fulfillment process?

I maintain open lines of communication, schedule regular check-ins, and use shared project management tools. I also ensure that each team understands their responsibilities and timelines, and I facilitate handoffs to avoid delays.

This role requires working under pressure. Can you give an example of how you stay effective in a high-pressure environment?

During a peak season, order volume increased significantly. I stayed organized by creating a detailed tracking spreadsheet, prioritized critical orders, and delegated tasks when possible. I also took short breaks to maintain focus, and the team met all delivery targets.

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Posting Title

T&T Customer Project Manager

Job Description Summary

In this position you own the complete process to follow-up customer orders from the point of receipt until it gets delivered to customer location worldwide.

Job Description

Key Areas of Responsibility:

o Engage with sales/project teams on new opportunities and provide input to proposed project, order and fulfillment process to meet

customer requirements within policy/budget.

o Taking care of validating and order booking process, create supplier pre-orders if needed.

o Daily tracking all orders assigned to him/her – including staging requests, shipment follow-up, communication with customers, internal

teams, escalations if needed.

o Closely work with suppliers, order fulfillment and shipping team to ensure on time delivery.

o Closely work with shipping (export/import) teams to obtain required licenses.

o Ensure on time reporting, data maintenance in internal system.

Basic Requirements:

o University or College Degree, preferable in Logistics – or relevant work experience

o Language skills: excellent English and native Hungarian any other language is advantage

o 1 year + experience in Order Management, Customer Support

o Strong knowledge of MS Office

o Excellent written and verbal communication skills

o An interest in continual improvement and quality methodology

o Positive – can-do – attitude is a must in this role

o Strong problem-solving skill

o Innovative thinking

o Being team-player but able to work independently

o Very well-organized

o Paying attention to details

o Able to work under pressure to deliver quality results

o Proven analysis skills

Preferred Requirements:

o A second foreign language knowledge

o Oracle system knowledge

o Six Sigma/Lean knowledge

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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