About this role.
Molina Healthcare seeks an Associate Program Manager to oversee private duty nursing (PDN) services for high-acuity members, ensuring compliance with strict contract requirements and federal oversight. The role involves cross-functional coordination, detailed reporting, and tracking, requiring strong problem-solving and communication skills. Technical competencies include basic to advanced Excel, while healthcare systems experience is a plus. Candidates should be independent thinkers capable of commanding a room and collaborating across teams. This is a remote position, preferably based in Florida.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
3/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Cover letter sample
I am excited to apply for the Associate Program Manager position at Molina Healthcare. With a strong background in cross-functional coordination and data-driven problem solving, I am confident in my ability to manage the complex requirements of PDN services. My experience includes detailed reporting, tracking, and ensuring compliance with strict regulations, which aligns perfectly with the needs of this role.
I possess advanced Excel skills and am adept at leveraging data to drive process improvements. My ability to communicate effectively and command a room enables me to coordinate seamlessly with service providers, network teams, and case management. I thrive in collaborative environments and am dedicated to delivering high-quality outcomes for high-acuity members.
I am eager to bring my independent thinking and organizational skills to Molina Healthcare and contribute to the success of your Government Contracts division. Thank you for considering my application.
Sample interview questions
In my previous role, I managed a project to streamline claims processing for a network of providers. I organized weekly cross-functional meetings, used a shared tracking tool to monitor progress, and established clear communication channels. This ensured all parties were aligned and issues were resolved promptly.
I assess the impact and urgency of each task, focusing on those that directly affect compliance and member outcomes. I communicate with stakeholders to set realistic expectations and reallocate resources if needed. For example, when a regulatory deadline approached, I prioritized reporting requirements over non-critical improvements.
I am proficient in Excel, including VLOOKUP, pivot tables, conditional formatting, and macros. I have created dynamic dashboards to track key performance indicators and identify trends. For instance, I built a tracker that automated reconciliation of claims data, reducing manual errors by 20%.
I focus on shared goals and use data to align everyone. I listen to each team's concerns, then propose solutions that address their key needs. In a previous project, I mediated between the finance and clinical teams by highlighting how their joint effort improved cost savings and quality of care.
I establish a centralized repository for all documents and create a detailed project plan with milestones. I maintain a risk log and update stakeholders regularly. For a PDN-like project, I would set up automated alerts for key deadlines and conduct weekly reviews to ensure accuracy.
Molina Healthcare is hiring several Associate Program Managers in our Government Contracts division.
Associate program managers will be responsible for ensuring services, issue resolution, organization, communication, and cross-functional collaboration for a specific set of members, with a strong emphasis on detail-oriented reporting and tracking. These roles will serve members who are receiving private duty nursing (PDN) services, who are typically high-acuity and subject to strict contract requirements, significant financial risk, and federal oversight.
Strong problem-solving, independent thinking, coordination, data leverage, and communication skills are needed and are considered more critical than prior subject matter knowledge
This team will need to coordinate with service providers, UM and CM network finance teams, and case management, assimilating and communicating information from various sources to ensure effective service delivery and compliance
Technical Competencies: Candidates must be competent in creating and using tracking mechanisms, with basic to advanced Excel skills, and experience with healthcare-related systems such as claims, encounter, or case management systems is considered beneficial but not mandatory.
- Soft Skills Requirements: Key soft skills include cross-functional coordination, the ability to command a room and own their space and maintaining collaboration and organization across teams.
- Skill Set Versatility: Here at Molina, we value of candidates with diverse backgrounds, such as data, clinical, provider, or regulatory experience, provided they possess the c
Job Summary
Responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions’ primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.
Knowledge/Skills/Abilities
• Works with team in planning and executing business programs.
• Strives to become a Subject Matter Expert in the functional area required.
• Helps communicate and collaborate with customers to analyze and transform needs and goals into functional requirements. Delivers the appropriate artifacts as needed.
• Works with operational leaders within the business to provide recommendations for process improvements, medical cost savings or revenue enhancements.
• Assists with the creation of Business Requirements Documents, Test Plans, Requirements Traceability Matrix, User Training materials and other related documentations..
Job Qualifications
Required Education Associate’s Degree or equivalent combination of education and experience
Required Experience 1-3 years
Preferred Education
Bachelor’s Degree or equivalent combination of education and experience
Preferred Experience 3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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