About this role.
This Sales Operations Analyst II role at Thermo Fisher Scientific supports North American Laboratory Products field sales teams by managing sales incentive compensation, plan design, and monthly reporting. The position requires strong analytical skills, business insight, and the ability to collaborate cross-functionally to implement sales strategies. Responsibilities include reviewing payouts, ensuring data quality in sales data warehouses, supporting territory management, and providing ad-hoc reporting. The ideal candidate has 3+ years of experience in sales operations or financial analysis, with proficiency in Excel and experience with tools like Xactly Incent and Cognos. This role offers a meaningful opportunity to impact global commercial success within a leading scientific company.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Cover letter sample
Dear Hiring Manager,
I am excited to apply for the Sales Operations Analyst II position at Thermo Fisher Scientific. With over three years of experience in sales operations and financial analysis, I have developed a strong skill set in data analysis, sales compensation, and cross-functional collaboration. My proficiency in Excel and experience with Xactly Incent and Cognos align well with the technical requirements of this role.
I have a proven track record of supporting sales teams by delivering accurate reporting, managing territory data, and ensuring data integrity in sales systems. I am highly motivated by Thermo Fisher's mission to make the world healthier and cleaner, and I am eager to contribute to your commercial success.
Thank you for considering my application. I am confident that my analytical mindset, proactive communication, and commitment to excellence make me a strong fit for this position.
Sincerely,
Your Name
Sample interview questions
In my previous role, I supported sales incentive compensation by reconciling monthly payouts against sales data, reviewing revenue adjustments, and performing variance analysis. I ensured accuracy by maintaining clear documentation, cross-validating data sources in our data warehouse, and collaborating with finance and sales teams to resolve discrepancies promptly.
I would approach the situation with transparency and a problem-solving mindset. First, I would listen to the rep's concern and gather the relevant data. Then, I would verify the calculations against the plan design and underlying sales data, documenting any findings. If an error was found, I would correct it and communicate the resolution. If no error existed, I would clearly explain the calculation logic and calculations to the rep, ensuring they understand the process.
I used a combination of time management and prioritization frameworks. For example, I would start by identifying tasks with hard deadlines, such as month-end reports, and allocate time blocks for each. I also communicated proactively with stakeholders to set expectations and asked for clarification when priorities shifted. By maintaining a detailed task list and using Excel/Power BI to automate repetitive processes, I consistently met deadlines without compromising data quality.
Data quality is critical because it directly impacts sales compensation, reporting, and strategic decision-making. Inaccurate data can lead to incorrect payouts and poor insights. To ensure data quality, I would implement validation checks, perform regular audits, and maintain clear documentation of data sources and transformations. Collaborating with IT and sales teams to identify and resolve root causes of data issues is also essential, as is documenting any changes to the data structure or processes.
I would start by gathering input from sales leadership, sales reps, and channel partners to understand current assignments and any recent changes. Then, I would update the matrix in the system, ensuring that all changes are documented and communicated to relevant stakeholders. I would also schedule regular reviews to keep the matrix current and align it with territory maps and incentive plans. Accuracy and transparency are key, so I would maintain a change log to track revisions.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Description:
In this role you will influence commercial success, providing an outstanding opportunity for career growth and visibility within our commercial and sales operations organizations! The candidate must work closely with internal customers and current team members to implement sales strategies and achieve business goals. Having analytical skills, business insight, good judgement, accountability and the ability to collaborate will be essential to growth in a multifaceted, cross-functional setting.
What will you do?
Support sales incentive compensation for North American Laboratory Products field sales teams.
Involvement in sales compensation plan design for team members who are eligible under the Sales Incentive Plans (SIP).
Review monthly incentive compensation payouts, revenue adjustments and performance.
Involvement in month-end reporting and preparation of revenue data reports for monthly review.
Ensure accurate data quality and maintenance in the Sales Data Warehouse and Xactly Incent.
Help coordinate the Sales Rep Product/Channel responsibility matrix, ensuring accurate implementation and documentation of changes.
Support the Sales Territory Management process, including territory mapping and documentation.
Provide ad-hoc reporting and insights to the teams you support.
Preferred characteristics:
Candidate must present an approachable, highly ethical and collaborative mindset. In sales operations, we demonstrate personal accountability for accuracy and timeliness of results. You must be a proactive communicator, addressing issues with transparency and urgency. We successfully operate by building credibility and positive professional relationships, where strong commercial orientation and experience supporting sales teams is a plus.
The candidate must have outstanding analytical, problem-solving and critical thinking skills, while being self-motivated with a high bias for action and accountability. Having the ability to balance priorities, bring high energy and have a passion for excelling will be a crucial part of your success in this role.
Education:
BA/BS degree in finance, accounting or a related business field (MBA a plus)
Minimum of 3+ years of increasingly responsible business experience in Sales Operations, Commercial Support, or Financial Analyst Role supporting cross-functional teams
Strong proficiency in Excel. Experience with the following: Cognos (or equivalent data warehouse tool), Xactly Incent (or equivalent compensation management tool), and PowerPoint are a strong plus
Ability to travel to corporate events as needed
Compensation and Benefits
The salary range estimated for this position based in New York is $60,000.00–$90,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
