About this role.
Intellect, a global mental health tech company, is hiring Clinical Providers in Broome, Australia, to deliver coaching, counselling, and therapy via telehealth or onsite. The role offers flexible employment models, minimal admin burden, and includes supervision and CPD. Candidates must hold a Master's in Counselling or Clinical Psychology, with relevant registration (ACA, PACFA, or AHPRA) and 1-3 years of supervised experience. This is an opportunity to support employee wellbeing for a diverse, global client base.
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Cover letter sample
Dear Hiring Team,
I am writing to express my interest in the Clinical Provider position at Intellect. With a Master's degree in Counselling and active membership with ACA, I bring over three years of supervised experience supporting diverse client populations. I am particularly drawn to Intellect's global platform and its commitment to flexible, high-quality EAP services. I am confident that my skills in telehealth counselling and crisis intervention align well with your team's goals. Thank you for considering my application.
Sample interview questions
I would first ensure the client is safe and in a private space, then use grounding techniques to stabilise them. I'd assess risk and follow our protocol for crisis situations, which may include creating a safety plan or coordinating with emergency services. After the session, I would document the encounter and discuss with the clinical team for support and follow-up.
In my previous role, I delivered over 500 EAP sessions to employees, focusing on stress, anxiety, and interpersonal conflict. I partnered with HR to design wellness webinars and provided critical incident support after organisational changes. This experience taught me to be solution-focused and culturally sensitive in a corporate environment.
I use structured time management, ensure I have supervision and peer support, and practice mindfulness regularly. I also hold a consistent case load and refer clients when necessary to avoid overextension. For me, self-care is essential for providing high-quality care.
I am excited by Intellect's global reach and its evidence-based approach to mental health. The flexibility to maintain my private practice while contributing to impactful EAP programs is exactly what I seek. I also value the company's investment in supervision and CPD, which supports professional growth.
I would prioritise cultural safety by acknowledging the history and strengths of these communities. I would work collaboratively with community leaders and care to understand cultural protocols. I would also seek cultural supervision and use respectful, trauma-informed communication to build trust.
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
- Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
- Competitive compensation & attractive perks
- Minimal admin burden — we handle scheduling, billing, client matching
- Regular supervision & CPD included
- Diverse client base — from local employees to regional/global Fortune 500 companies
- Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
- Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
- Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
- Facilitate webinars and in-person seminars (optional)
- Support employees with wellbeing, stress, and resilience
- Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
- Master’s in Counselling or Counselling Psychology
- Active membership/registration with one of:
- ACA (Australian Counselling Association)
- PACFA (Psychotherapy & Counselling Federation of Australia)
- 1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
- Master’s in Clinical Psychology from an APAC-accredited program
- General registration with AHPRA (Psychology Board of Australia)
- Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
- 1–3 years of supervised clinical practice
Nice to Haves
- Experience working with First Nations / Aboriginal & Torres Strait Islander communities
- Background in managerial or leadership support (e.g., coaching managers, HR advisory)
- Prior EAP or workplace counselling experience
- Additional languages
- Flexibility for occasional onsite sessions
- Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
- Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
- Work with a global provider network
- Broaden your clientele base beyond local users
- Grow your career outside of sessions through research, content, and webinars
- Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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