About this role.
Launchpad Technologies is seeking a Technical Business Analyst/Technical Consultant to lead discovery and solution design for system and API integrations. The role centers on researching unfamiliar platforms, interpreting API documentation, defining end-to-end flows, and producing detailed data mappings and technical specifications. The successful candidate will work directly with clients, developers, implementation teams, and QA across multiple remote projects. Candidates need at least four years of relevant integration-analysis experience plus practical knowledge of REST APIs, JSON, XML, SQL, data transformation, validation, synchronization, and error handling. This is a full-time, 100% remote LATAM role aligned to 7 AM–4 PM PST and offered through an independent-contractor/indefinite-contract arrangement.
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Business Analyst (Technical Consultant) – Integrations role at Launchpad Technologies. My background in technical business analysis and system integrations has equipped me to translate complex business needs into practical API-driven solutions, detailed data mappings, and implementation-ready specifications.
I bring hands-on experience interpreting REST API documentation, working with JSON, XML, SQL, authentication methods, transformation rules, and data-validation requirements. I am comfortable leading discovery sessions with clients, challenging assumptions constructively, and collaborating closely with engineering, implementation, and QA teams to resolve constraints and deliver reliable integration flows.
I would welcome the opportunity to contribute independent problem-solving, clear communication, and a customer-focused consulting approach to Launchpad's distributed Professional Services team.
Sincerely,
[Your Name]
Sample interview questions
I began by clarifying the business outcome, owners, event triggers, and required data. I reviewed each system's API and authentication documentation, identified available endpoints and constraints, then validated assumptions with stakeholders. I documented the proposed flow, mappings, transformations, exceptions, and ownership decisions before handing an implementation-ready specification to engineering.
I first identify the authoritative source for each field and define the target object and endpoint. For every field, I document data type, format, cardinality, required status, transformation logic, default values, validation rules, identifiers, and error behavior. I review the mapping with business and technical stakeholders and update it based on test results.
I would isolate where the failure occurs by reviewing API responses, logs, request payloads, authentication status, retry behavior, and field-level validation errors. I would compare failed and successful records for identifier, format, dependency, and permission differences. Then I would define the corrective action, such as mapping changes, data cleanup, sequencing adjustments, or improved exception handling.
I acknowledge the intended business outcome first, then explain the technical implications of the requested approach using clear evidence from system capabilities, security requirements, and operational risks. I present viable alternatives with trade-offs in effort, reliability, maintenance, and user impact. This keeps the discussion focused on jointly selecting the strongest solution rather than rejecting the request.
I use SQL to profile source data, identify nulls and duplicates, validate identifier relationships, compare source and target record counts, and investigate failed transformations. For example, I may query records by integration status and timestamp to reconcile a sync run and isolate patterns in errors. I communicate the findings in terms that both developers and business stakeholders can act on.
Who We Are
Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments.
What we are looking for
We are looking for a Technical Business Analyst specializing in system and API integrations to join our Professional Services team.
This is not a traditional Business Analyst role focused primarily on backlog management, user stories, or application configuration. Your focus will be integration discovery and solution design.
You will work across different client environments, platforms, and implementation projects to determine how systems should communicate, what data needs to move between them, and how the integration should be designed.
You will be expected to quickly understand unfamiliar systems, research their integration capabilities, analyze API documentation, define data mappings and transformation requirements, identify technical constraints, and design practical integration solutions.
You will not simply document what a customer asks for. We are looking for someone who can challenge assumptions, identify gaps, evaluate alternatives, and recommend how an integration should work.
Strong critical thinking, technical curiosity, and independent problem-solving are essential for success in this role.
📅Start date: September 2026
🖋️Contract type: Independent Contractor + Indefinite Contract
🕘Work hours: Monday to Friday, 7 AM to 4 PM PST
💻Work mode: 100% remote
What You’ll Be Doing
- Own the discovery and solution design of system integrations across different customer and internal projects.
- Analyze source and destination systems to understand how data should move between them.
- Research unfamiliar applications independently, including reviewing publicly available technical and API documentation before client discovery sessions.
- Lead technical discovery conversations with customers, implementation teams, developers, and other stakeholders.
- Identify the appropriate APIs, endpoints, operations, data sources, and integration mechanisms required to solve each use case.
- Define end-to-end integration flows, including how information is created, exchanged, transformed, validated, and synchronized across systems.
- Create detailed source-to-target data mappings, including field relationships, data types, transformations, required values, defaults, validation rules, and exceptions.
- Identify integration challenges such as mismatched identifiers, data dependencies, synchronization requirements, system limitations, and error scenarios.
- Propose practical technical solutions rather than relying on customers or developers to determine how the integration should work.
- Translate business integration needs into clear and actionable technical specifications that development teams can build from.
- Collaborate with engineering, implementation, QA, and client teams throughout delivery to clarify requirements and protect the integrity of the integration design.
- Support integration validation and troubleshooting when necessary.
- Work across multiple systems, customers, and projects and adapt quickly to changing technical contexts
What You Need to Succeed
Must-haves
- 4+ years of experience as a Technical Business Analyst, Integration Business Analyst, Systems Analyst, Technical Consultant, Integration Consultant, or similar role.
- Proven experience working on multiple system integration projects.
- Experience taking integration requirements beyond discovery and contributing directly to integration solution design.
- Strong understanding of REST APIs, web services, and system-to-system integrations.
- Ability to confidently read and interpret API documentation.
- Strong understanding of JSON and XML structures and data exchange concepts.
- Experience creating detailed data mappings between source and target systems.
- Understanding of data transformation, validation, synchronization, and error-handling concepts.
- Working knowledge of SQL and the ability to use or interpret queries for data analysis, validation, or troubleshooting.
- Ability to understand unfamiliar software systems and determine how their integration capabilities can be used to solve a business problem.
- Experience gathering technical requirements directly from customers and translating them into specifications for development teams.
- Strong written and verbal English communication skills.
- Experience working directly with North American clients or distributed international teams.
- Ability to work independently and take ownership without requiring detailed step-by-step direction.
Nice-to-haves
- Experience using Postman or similar tools to inspect and test APIs.
- Experience with ETL processes or file-based integrations such as FTP/SFTP.
- Familiarity with OAuth, API keys, bearer tokens, and other common authentication approaches.
- Experience troubleshooting API or data-integration issues.
- Previous software development or engineering experience.
- Experience with enterprise SaaS products or ERP ecosystems.
- Exposure to systems such as Medius, SAP, Oracle, Epicor, Microsoft Dynamics, NetSuite, or similar enterprise applications.
- Experience with financial, procurement, Accounts Payable, or Spend Management platforms.
What Success Looks Like
You will be successful in this role when you can receive a new integration challenge, quickly understand the systems involved, perform meaningful research independently, conduct an efficient discovery session, identify the right questions and technical constraints, and turn that information into a solution that developers can confidently implement.
Over time, we expect you to become someone the team can trust to enter an unfamiliar integration scenario and figure it out.
You should be able to represent Launchpad confidently in customer and partner conversations, make sound technical recommendations within your area of responsibility, and move projects forward without requiring constant escalation or supervision.
What to Expect from Our Hiring Process
- Introductory Conversation (60 minutes): Meet with our Talent team to learn more about Launchpad, our culture, working conditions, and the role. We will also explore your professional background, career interests, and overall fit for the opportunity.
- Final Interview (60 minutes): Meet with our Director of Professional Services for a deeper discussion about your technical expertise, consulting experience, client-facing skills, and the value you could bring to Launchpad and our projects.
- Follow-Up Conversation (Optional, 30 minutes): An additional conversation may be scheduled to clarify specific topics, meet another member of the team, or further explore technical or project-related experience.
Why You’ll Love Working at Launchpad
- 💻 100% remote from anywhere
- 💸 Competitive compensation in USD
- 🧠 Training allowances for upskilling
- 🌍 Work with global teams and top-tier clients
- 🖥 Home-office hardware setup
- 🏖 PTO for recharge and balance
- 🫶 People-first culture built on trust, autonomy, and impact
Compliance & Equal Opportunity
Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia.
All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations.
Ready to make your mark? Apply now and be part of something exciting!
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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