About this role.
Masabi is seeking a hands-on Technical Lead for its Passenger Apps team, responsible for native iOS, Android, and web applications used by transit agencies. The role balances approximately 50% technical contribution with 50% people leadership, delivery management, and team coordination. Key work includes SDK and public API integrations, application modernization, code reviews, release planning, and stakeholder communication. This is a full-time, remote Poland-based fixed-term contract for up to 12 months. Successful candidates will combine mobile engineering depth with direct engineering management experience in a multi-tenant product environment.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Technical Lead role at Masabi. My background combines hands-on mobile engineering with technical delivery leadership, including architecture, API and SDK integrations, code review, and production release management.
I have experience supporting engineers through coaching, clear feedback, and collaborative planning while maintaining accountability for quality and predictable delivery. Masabi’s mission to make public transit more accessible strongly resonates with me, and I would welcome the opportunity to help evolve the Passenger Apps platform across iOS, Android, and web.
Thank you for your consideration. I would value the opportunity to discuss how my technical leadership and people-management experience can support Masabi’s teams and customers.
Sample interview questions
I would reserve predictable time for 1:1s, planning, delivery risk management, and coaching, while selecting technical work with high leverage such as architecture, complex integrations, and code reviews. Clear ownership, lightweight delivery rituals, and delegated decision-making help protect both leadership and engineering time.
I would begin by mapping shared versus tenant-specific behavior, dependencies, compatibility risks, and success metrics. I would use phased rollout plans, feature flags where appropriate, automated regression coverage, pilot customers, and clear rollback procedures so that migrations can be validated without disrupting all tenants at once.
I would establish clear integration contracts, error-handling and observability standards, security reviews, and representative end-to-end test scenarios. I would also use code reviews and release checklists to verify version compatibility, offline or degraded-network behavior, analytics, and customer-specific configuration.
I communicate early, factually, and with options. I explain the impact, likelihood, affected scope, and proposed mitigation, then align stakeholders on the decision needed, such as reducing scope, sequencing work differently, adding support, or adjusting release timing.
I use them to accelerate routine tasks such as drafting tests, summarizing unfamiliar code, exploring implementation alternatives, and improving documentation. Outputs remain subject to engineering judgment, code review, security checks, licensing awareness, and the same automated testing standards as any manually written change.
About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role_
// As part of the Passenger Apps team, you’ll lead the delivery and ongoing development of Masabi’s native passenger applications, the white-label Justride/Passenger experience deployed across transit agencies worldwide, spanning iOS, Android and Web.
This is a hands-on Technical Lead role with a balance of approximately 50% technical contribution and 50% people leadership, delivery management and team coordination. Alongside supporting a team of engineers, you’ll remain actively involved in technical design, implementation, code reviews and delivery planning, focused on integrating Masabi’s Justride SDK and public API platform capabilities.
Location_
// This role is available in a remote model for candidates based in Poland
Type of Role_
// This role is available as an up to 12 months Fixed Term Contract
Responsibilities_
Technical Leadership & Delivery
Own delivery across the Passenger iOS, Android and Web applications, clearing blockers and keeping releases predictable
Remain actively involved in technical implementation, design discussions and code reviews, setting the bar for engineering quality
Drive the integration of Masabi’s Justride SDK and public APIs into Passenger applications
Lead application migrations, release management, rollout planning and deployment activities
Support engineering practices that enable effective delivery across the team
People Leadership & Team Development
Lead and support a team of engineers through regular 1:1s, coaching, performance feedback and clear development conversations
Create an environment where engineers can grow, develop and do their best work
Partner closely with Product and Engineering stakeholders to align priorities, delivery plans and team goals
Foster a collaborative and inclusive team culture
Contribute to hiring, onboarding and team growth activities as needed
Provide visibility on delivery progress, risks and dependencies to stakeholders
About You_
Strong hands-on engineer at heart, current in at least one native platform (Swift/UIKit or Kotlin/Coroutines) and able to move confidently across both
You’ve led technical delivery across engineering teams, owning quality through code review and design guidance rather than stepping back from the work
You’ve managed and grown engineers directly, running 1:1s, coaching and honest feedback
Comfortable in multi-tenant or white-label products, where one codebase serves many customers with different needs
Experience delivering and evolving production applications, including migrations or modernisation efforts
Knowledgeable and experienced in SDK and API integrations
Comfortable using AI-assisted development tools and able to demonstrate how you’ve incorporated them into engineering workflow
A calm communicator who keeps stakeholders aligned and can hold the balance between coding and leading
Nice to Have_
Familiarity with release management, rollout strategies and deployment processes
Knowledge of CI/CD tooling and engineering quality practices
Participation in hiring, onboarding or team growth initiatives
Prior experience in Fintech or Transit domains
Careers at Masabi are for people going places – driven by a mission to make transit fair and accessible for all.
// We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
// We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys – are you ready to join us?
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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