About this role.
Binance is seeking a Team Lead to manage Enhanced Due Diligence (EDD) and high-risk retail client reviews within its compliance function. The role leads complex AML/KYC investigations involving PEPs, adverse media, high-risk jurisdictions, and source-of-wealth/source-of-funds assessments. It serves as an escalation point for analysts and stakeholders, partners with MLRO and Compliance leadership, and improves EDD processes, policies, and training. Candidates need at least five years of AML/KYC experience, two years in a senior or lead role, and strong familiarity with crypto or financial-services regulatory frameworks. This is a remote, full-time role located in Latin America.
Role DNA
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Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
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Core skills
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Sample interview questions
I would first validate identity, PEP status, and the credibility, recency, and relevance of the adverse media. I would then apply a documented risk-based assessment covering the customer's profile, expected activity, source of wealth and funds, jurisdictional exposure, and potential financial-crime indicators. Based on the evidence, I would recommend approval with enhanced monitoring, remediation, escalation, or off-boarding, ensuring the rationale is clear and consistent with policy.
I establish clear decision frameworks, case-quality standards, calibrated examples, and escalation thresholds. I use regular quality-assurance sampling and feedback sessions to identify recurring issues, then update SOPs and deliver targeted training. For complex or borderline matters, I encourage early escalation and document decisions so the team can apply lessons consistently.
I distinguish the origin of a customer's overall wealth from the immediate origin of funds used for activity. I seek reliable, independent evidence appropriate to the risk, such as employment or business records, asset-sale documentation, bank records, transaction histories, and wallet analytics where relevant. I reconcile evidence against the client profile and transactional behavior, escalating unexplained inconsistencies or red flags.
I would review the case evidence, applicable regulatory obligations, internal policy, and the documented risk rationale without allowing commercial considerations to override compliance requirements. I would facilitate a structured discussion, involve MLRO or Compliance leadership when needed, and record the final decision and rationale. The goal is a timely, defensible outcome that protects the organization and treats the customer fairly.
I would analyze the workflow by case type, backlog source, handoffs, evidence gaps, and rework rates to identify the main bottlenecks. Improvements could include triage by risk and complexity, clearer evidence-request templates, automation of routine screening steps, better queue visibility, and focused analyst coaching. I would track SLA attainment, quality outcomes, and escalation rates to ensure faster processing does not weaken risk controls.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Only English CVs will be reviewed.
We are looking for an experienced Team Lead to oversee our High Risk Client & EDD team, responsible for the review and management of high-risk individual and retail client cases. The ideal candidate brings deep AML/KYC expertise, strong judgement on complex EDD decisions, and proven experience leading a compliance team.
Key Responsibilities:
- Oversee and review high-risk individual and retail client cases within SLAs, ensuring timely and accurate resolution
- Lead complex EDD reviews involving PEPs, adverse media, and source of wealth/funds assessments, and provide expert guidance to analysts on case decisions and best practices
- Act as the primary escalation point for the team and cross-functional stakeholders, liaising with MLROs and Compliance leadership on complex or borderline cases
- Oversee the client off-boarding process for high-risk retail clients in line with internal policy and regulatory requirements
- Monitor team output quality and drive continuous improvements to EDD workflows, SOPs, and decision frameworks
- Maintain up-to-date knowledge of AML/CFT regulations and virtual currency developments relevant to individual and retail clients
- Manage high risk customer escalations from the first line of defense and other business units
- Drafting of documentation including, but not limited to policies, programs, procedures, guidance documents, training materials, and impact assessment/analysis
- Build and maintain strong relationships with MLRO teams and key internal stakeholders
- Mentor and develop team members, lead AML/CFT training programmes, and foster a high-performance culture
Requirements:
- Bachelor’s degree in Law, Business, Finance, or related field
- 5+ years in AML/KYC compliance with a strong focus on EDD and high-risk individual/retail clients
- At least 2 years in a senior or lead capacity
- Proven EDD experience: PEPs, adverse media, high-risk jurisdictions, SoW/SoF assessments
- Proficiency in compliance tools: World-Check, ComplyAdvantage, Elliptic, or equivalent
- Strong knowledge of AML/CFT frameworks in crypto or financial services
- Knowledge of global licensing requirements related to financial services and crypto related business activities
- Excellent communication, decision-making, and team leadership skills
- CAMS or equivalent certification preferred
- Crypto or fintech experience a strong advantage
Compensation
Additional Information
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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