About this role.
Getlabs is seeking a Business Strategy Analyst to combine analytics, operational problem-solving, and strategic planning in a healthcare diagnostics platform. The role owns core BI tables, data models, dashboards, metric quality, and ad hoc analyses supporting Operations, Finance, Clinical Quality, and Business Development. Key work includes logistics and phlebotomist-utilization analysis, supply-demand planning, market expansion sizing, partner performance reviews, and financial forecasting. Candidates need 2–5 years of relevant experience plus strong SQL, Excel modeling, BI, stakeholder communication, and comfort navigating ambiguity. This is a high-impact individual-contributor role where analytical outputs directly inform company decisions and scaling efforts.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Sample interview questions
I would first align stakeholders on the decisions the dashboard must support and define each metric, owner, grain, refresh cadence, and source of truth. I would build validated transformation layers, add data-quality tests for completeness and consistency, reconcile outputs to operational records, and document metric definitions. I would then design drill-downs by market, time period, appointment type, and provider while collecting feedback after launch.
I would frame the decision first: which markets are viable, at what expected demand, service capacity, cost, and time to launch. I would combine external demand indicators with internal partner, routing, utilization, and unit-economics data, explicitly state assumptions, and model base, upside, and downside scenarios. I would present a prioritized recommendation with sensitivity analysis and the additional data needed before committing resources.
I would compare the metric definitions, data grain, time windows, source systems, filters, and transformation logic before assuming either result is wrong. I would trace both calculations back to raw data, identify the source of variance, and facilitate agreement on a governed definition tied to the intended business use. Finally, I would document the definition and update shared models or dashboards to prevent recurrence.
I would quantify the change against a historical baseline and segment it by lead time, appointment type, geography, partner, day and time, patient cohort, and assigned phlebotomist. I would inspect operational events and qualitative feedback to test likely causes such as routing constraints, staffing gaps, communications, or eligibility issues. I would recommend targeted interventions, establish success metrics, and monitor results through an experiment or phased rollout.
I start with the decision, the key finding, and the recommended action rather than the methodology. I use a concise narrative supported by a small number of clear visuals, explain material assumptions and risks, and retain detailed logic in an appendix for technical review. For external partners, I tailor terminology and focus on shared outcomes, performance trends, and practical next steps.
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About the Role:
We’re seeking a Business Strategy Analyst to join our team. This is a high-impact, cross-functional role at the intersection of data, operations, and strategy.
You will be a highly-leveraged analytics resource at Getlabs (acquired by Function Health), including everything from foundational data modeling and dashboarding to key business analyses that inform company decisions. You will work across Operations, Finance, Clinical Quality, and Business Development to help the company operate more effectively and scale.
This role is ideal for someone who is excited to both:
Build and maintain the data that powers the business
Use that data to solve ambiguous, high-impact problems
You should be comfortable switching between deep analytical work and scrappy execution, and be motivated by seeing your work directly influence decisions and outcomes.
At Getlabs, you will:
Maintain Core Analytics & Data Infrastructure:
Build, maintain, and continuously improve BI tables and data models that power company reporting
Develop and manage dashboards used across Operations, Finance, Business Development, and Clinical Quality
Ensure consistency and accuracy of key metrics across the organization
Troubleshoot and improve existing reporting and analytics workflows
Drive Operational Insights & Optimization
Analyze appointment routing, logistics, and phlebotomist utilization to improve efficiency
Support supply/demand planning and resource allocation across markets
Support Strategic & Growth Initiatives
Build models to evaluate new market expansion opportunities
Conduct geographic and partner-level analyses to inform growth decisions
Support pricing and partnership strategy with data-backed recommendations
Partner with Business Development & External Stakeholders:
Prepare monthly and quarterly business reviews for top enterprise partners
Investigate partner questions and performance issues through ad hoc analyses
Collaborate with BD on feasibility and sizing for new partnerships
Improve Patient Experience & Clinical Quality:
Analyze cancellations, reschedules, and service quality metrics across markets
Conduct root cause analyses to identify opportunities to improve patient outcomes and experience
Financial Modeling & Forecasting:
Calculate key projections for financial forecasts, including B2B and DTC demand
Assess QoQ financial performance, as well as quarterly performance vs. budget
What we’re looking for:
2 to 5 years of experience in analytics, consulting, operations, finance, or a related role
Bachelor’s or Master’s degree in Business Analytics, Data Science, Finance, Economics, Public Health, Engineering, Computer Science, or a related field
Strong analytical thinking and ability to structure ambiguous problems
Proficiency in SQL, Excel modeling, BI tools (e.g., Looker, Mode, Tableau), and ideally some experience with a coding language (e.g., Python or R)
Ability to effectively and responsibly leverage AI tools for data analysis is helpful
Strong communication skills and ability to present insights clearly
Comfortable working cross-functionally and engaging with stakeholders at all levels
Willingness to own both high-impact strategic work and day-to-day analytics needs
High emotional intelligence with the ability to build trust, navigate ambiguity, and work effectively across diverse teams and personalities
We have great benefits to make your life easier so you can focus on what you’re best at:
- Competitive salary (90K-120K)
- Valuable stock option plan
- Medical, dental and vision insurance options
- Flexible PTO
- A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
Compensation
Additional Information
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
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