About this role.
This role provides functional ownership and advanced production support for Discord's Oracle Fusion ERP finance environment. The analyst will resolve L2/L3 incidents, configure and support AR, AP, GL, Procurement, SLA rules, and BPM workflows, and deliver tested enhancements. The position partners closely with Finance stakeholders through close cycles, critical incidents, quarterly Oracle patch releases, and release-impact communications. It also supports a strong controls environment through SOX, ITGC, and SOP adherence. The role is a senior US-based remote individual-contributor position with optional San Francisco Bay Area office access.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would first assess the business impact, affected ledger and period, error messages, recent configuration or deployment changes, and whether a workaround is available. I would trace the transaction through subledger accounting, accounting rules, import processes, and journal status; document findings; communicate regular updates to Finance; test the corrective action; and complete the incident record with root cause and prevention actions.
I would review Oracle release documentation to identify impacts on enabled modules and integrations, perform a gap and risk assessment, and share the expected impacts with business stakeholders. I would coordinate regression test scenarios, execute and document testing in non-production, manage defects and approvals, support production readiness and deployment, then validate critical processes after the upgrade.
A strong answer should explain how the candidate maps transaction events to accounting entries using SLA rules, accounting methods, and account derivation logic. It should also cover configuring BPM approval rules based on attributes such as amount, business unit, cost center, or requester, with testing of approval routing, exceptions, delegations, and auditability.
I would follow the approved emergency-change procedure: record the business justification and risk, obtain required authorization, limit access and segregation-of-duties concerns, test where feasible, and retain evidence of implementation and validation. Afterward, I would ensure the change is documented, reviewed, and included in the appropriate control and audit trail.
I would communicate in business-focused terms: scope, affected processes, severity, current workaround, owner, next update time, and estimated resolution path. I would avoid unsupported promises, provide concise recurring status updates, escalate promptly when risk to close or payments increases, and deliver a final summary covering resolution, root cause, and preventive follow-up.
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
We are seeking an experienced Oracle ERP Fusion Functional Analyst to join Discord’s Business Systems team. In this role, you will own incident resolution, functional support, and enhancement and system changes delivery across our Oracle Fusion ERP environment. You will serve to Finance stakeholders and a key liaison on critical system issues, while helping Discord maintain a strong controls posture through ITGC and SOX compliance support.
What you’ll be doing
- Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) support across the Oracle Fusion ERP environment
- Partner with business stakeholders to investigate and resolve functional issues across AR, AP, Procurement, and GL
- Serve as the functional point-of-contact for Discord PMs on critical incidents, ensuring timely communication and resolution
- Create, review, and update design and functional documentation monthly
- Support month-end, quarter-end, and year-end close activities and cyclical finance operations
- Execute application testing for break-fixes and minor enhancements
- Own and drive the quarterly patch upgrade process end-to-end
- Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle
- Follow and support ITGC and SOP requirements for SOX compliance policy
What you should have
- 5+ years of hands-on experience with Oracle Fusion ERP as functional analyst
- Deep functional expertise in AR, AP, GL, and Procurement within Oracle Fusion cloud
- Experience configuring Oracle Fusion module setups including Subledger Accounting (SLA) rules, BPM approval workflows
- Experience supporting L2/L3 production environments with documented incident and problem management processes
- Demonstrated ability to create and maintain functional design documentation
- Experience executing functional testing for fixes and enhancements
- Familiarity with SOX compliance, ITGC controls, and SOP adherence in an ERP context
- Strong communication skills with the ability to interface directly with Finance and business stakeholders
Preferred Qualifications
- Oracle Fusion certification in one or more financials modules
- Familiarity with Oracle Integration Cloud (OIC) or other integration middleware
- Exposure to Oracle Risk Management Cloud (RMC) or Financial Accounting Hub (FAH)
- Familiarity with quarterly Oracle Fusion patch upgrade cycles and release management
- Prior experience in an AMS (Application Managed Services) delivery model
This position is US-based and can be remote, but if you live in the San Francisco Bay Area, you’re welcome to work from our beautiful SF office.
The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We’re a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
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