About this role.
This is a commercial Account Executive role selling Zscaler's cloud security platform to enterprise customers in Japan. The role owns strategic account planning, executive relationship development, solution-led selling, and coordination with Customer Success, Enablement, and Architecture teams. Candidates need at least five years of full-cycle software or security sales experience, including selling to corporate executives. Business-level Japanese and a foundational understanding of AI/ML are required. The position is hybrid and based around Osaka, Japan.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would begin by mapping the customer's business objectives, security priorities, technology environment, buying process, and executive stakeholders. I would define measurable outcomes, identify use cases for Zscaler, create a mutual action plan, and align internal technical and customer-success resources to each stage of the opportunity.
I lead with the business risk and desired outcome rather than product features. I tailor the conversation to the executive's priorities—such as resilience, operational efficiency, regulatory risk, or secure transformation—and support the recommendation with a clear value case, relevant proof points, and an implementation path.
I create structure through discovery, stakeholder mapping, and documented next steps. I validate assumptions early, maintain regular communication with sponsors and champions, and use internal specialists to address technical or commercial uncertainty while keeping the opportunity tied to an agreed customer outcome.
I involve solution architects and customer-success partners early when their expertise can strengthen discovery, validation, or adoption planning. I provide them with clear customer context and desired outcomes, and I keep ownership of commercial alignment while ensuring the customer receives a cohesive experience.
I would use a practical understanding of AI and ML to discuss relevant customer use cases, security implications, and governance considerations. I would also use approved AI-enabled tools to improve account research, preparation, and follow-up while protecting customer information and following company security policies.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
役割
セールスと市場開拓（Go-to-Market）部門の一員としてご活躍いただける、アカウント エグゼクティブを募集しています。この職務は日本を拠点とし、リージョナルディレクター直属となります。
世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。
また、Customer Success／Enablement／Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。
業務内容 (役割と期待されること)
・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。
・顧客の目標に基づく長期的なアカウント戦略を設計すること。
・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。
・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。
求める人物像 (成功のための資質)
不確実さを力に変えられる人：正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。
オーナーシップを持って動ける人：ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。
課題解決を楽しめる人：難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。
信頼をつくるコラボレーター：自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続できる方。これこそが最高のチームワークであり、信頼を最速で築く方法だと理解している方。
学び続ける人：学び続ける姿勢を持っている方。真の成長志向を持ち、自己啓発に情熱を注ぎ、より良いパートナー、より強力なチームメイトになるために積極的にフィードバックを求める方。仕事を心から楽しみ、目的意識を持って取り組める方。
応募資格(必須条件)
・ソフトウェアまたはセキュリティ業界における5年以上のフルサイクルセールス経験
・学士号またはそれに相当する実務経験
・法人顧客との関与および経営幹部への販売を含む戦略的営業の経験
・ビジネスレベルの日本語力(読み書き、会話)
・AI／機械学習（ML）技術の基礎的な理解を有し、自身の担当領域における成果を最大化するために、AIを活用したソリューションの活用・提案・セキュリティ確保のいずれかに携わった経験を有すること
他の候補者との差別化要素(歓迎条件)
・既存顧客や見込み客との確立されたネットワークを活かし、持続的な成果を生み出すスキル
・顧客の目的や課題を深く理解し、テクノロジーによるデジタルトランスフォーメーションの促進についての深い理解
・戦略的な営業計画に関する知識と新規顧客を獲得した実績
#LI-TY2 #LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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