Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Key Account Manager Italy (Tuscany, Emilia-Romagna, Marche and Umbria)
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The role, at a glance.
Ajax Systems is seeking a remote, full-time Key Account Manager to develop strategic accounts across Tuscany, Emilia-Romagna, Marche, and Umbria. The role combines new-business acquisition with expansion of revenue and long-term value from existing key accounts in the security-systems market. The manager will negotiate commercial agreements, analyze market needs, present solutions, and support industry events. Success requires persuasive relationship building, product-value communication, customer coaching, and extensive travel throughout the assigned territory.
Role DNA
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Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would segment prospects by market potential, strategic fit, buying readiness, and ability to influence broader channel adoption. I would then build account plans for the highest-value opportunities, maintain a disciplined pipeline, and review conversion signals regularly to reallocate time effectively.
I start by mapping stakeholders, current product adoption, business priorities, and unmet needs. I use that information to create a joint growth plan with clear use cases, training, commercial milestones, and regular business reviews that identify expansion opportunities.
I translate product capabilities into operational and commercial outcomes, such as improved protection, simpler deployment, reduced support burden, and stronger customer confidence. I tailor the message to the buyer's priorities and support it with relevant demonstrations and customer examples.
I would prepare around the customer's objectives, decision process, alternatives, and the value Ajax provides. During the negotiation, I would protect value rather than defaulting to discounting, explore mutually beneficial trade-offs, and document clear commitments for both parties.
I use structured territory plans, weekly pipeline reviews, and route planning to focus travel on high-impact meetings. I keep CRM records current, set measurable account objectives, and maintain regular communication with internal stakeholders to ensure priorities remain aligned.
About this role.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company’s certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
- The Business Development Manager for North-West Italy will be responsible for identifying and developing new business opportunities, with a strong focus on Key Accounts, while driving growth and performance of existing customers.
- Key responsibilities include:
- Identification and acquisition of new Key Accounts in the assigned territory.
- Development and expansion of business with existing Key Accounts to increase revenue and long-term value.
- Management of strategic customer relationships and negotiation of commercial agreements.
- Analysis of market trends and customer needs to support business growth strategies.
- Participate in marketing events, such as seminars, trade shows, and telemarketing events
Requirements:
- Result-oriented with the ability to function in a semi-autonomous environment
- Ability to develop and deliver presentations to large groups
- Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
- Ability to build and maintain long-lasting relationships with clients
- Ability to persuade and influence others
- Strong interpersonal and communication skills
- Ability to communicate the value proposition
- Maintain a professional appearance and provide a positive company image to the public
- Work requires significant travel to current and potential clients
- This requires the possession of a valid driver’s license for employment
- Willingness to work a flexible schedule with significant overnight and occasional weekend travel
We offer:
- A product that sells itself.
- Ambitious tasks and challenges.
- A strong and well-coordinated team of professionals.
- Opportunity to work with the most recognized security system and develop your career.
- A zero bullshit culture.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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