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Enterprise Deployment – Chief of Staff

AI Summary
This Chief of Staff role supports the Field CTO and Enterprise Deployment leadership by bringing structure to a rapidly scaling, globally distributed team. The position owns staffing visibility, performance tracking, hiring coordination, onboarding, OKR reporting, meeting effectiveness, and team co-location planning. It is an operational leadership role requiring strong judgment across people, capacity, priorities, and cross-functional dependencies. The role is remote within the United States and operates in a high-velocity, autonomous environment. Success depends on proactively identifying coverage gaps, improving workflows, and providing trusted operational advice to senior leaders.
Remote from
USA
Salary
Undisclosed
Employment
Full Time
Experience
Director
Published
Apply before
8 Dec 2026
Listing views
32
Application actions
2
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Opportunity details

About this role.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

As Chief of Staff, you’ll work closely with our Field CTO and Enterprise Deployment leads and be responsible for managing their teams’ workflow, understanding not only the business opportunities but the individual skills of their people. You’ll bring organization to this fast-growing team, constantly improving efficiencies and will gain a holistic overview of the Enterprise Deployment team, with leaders able to lean on you and trust your advice..

As Chief of Staff you should expect to:

  • Become an expert on the strengths of the Enterprise Deployment team members and staff them on projects thoughtfully, based on geography, priorities, capacity and skills.

  • Use this expertise to track performance of team members, engaging with their leads and people they work closely with to gain a full understanding of performance

  • Coordinate recruitment and hiring with the internal Talent team, making sure we’re focusing on key roles and locations and ensuring interviewing is appropriately shared amongst the Enterprise Deployment team.

  • Own the onboarding process. As we continue to hire at a rapid pace, you should ensure that each new team member is ready to go from Day 1 and that they have all the resources they need to ramp up rapidly.

  • Prepare for team meetings by co-ordinating with meeting leads, preparing slides where needed and crucially, making sure the time spent in these meetings is useful and effective for all attendees.

  • Track the Enterprise Deployment OKRs and provide regular updates on their progress, spotting issues or gaps in coverage early.

  • Plan team co-locations – with a team spreading across the globe, we want to regularly bring our people together to strengthen partnerships and encourage collaboration.

  • Act as the liaison between the deployment team and other parts of the organisation to ensure coordinated alignment.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role spans staffing, hiring, performance, planning, and executive coordination in a fast-growing organization with minimal bureaucracy. It requires independent prioritization, discretion, and the ability to resolve operational issues before they affect delivery.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$180,000
US market range (per year)$150k–$220k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer base salary is disclosed. The yearly cadence and USD market estimate are inferred from the full-time US Chief of Staff scope, senior stakeholder exposure, and operational leadership responsibilities; these are AI estimates rather than employer-provided compensation.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you create visibility into staffing capacity and skills across a distributed deployment team?

I would build a regularly maintained skills-and-capacity map that connects each team member’s expertise, location, availability, project allocation, and development goals. I would validate it with team leads on a recurring cadence and use it alongside demand forecasts to identify coverage risks early.

Describe how you would improve the effectiveness of leadership and team meetings.

I would begin by clarifying each meeting’s decision-making purpose, required attendees, and expected outputs. I would distribute concise pre-reads, maintain a decision and action log, timebox discussion, and review recurring meetings periodically to remove low-value sessions.

What metrics would you use to monitor Enterprise Deployment OKRs?

I would track outcome metrics directly tied to the OKRs, supported by leading indicators such as project staffing coverage, onboarding readiness, delivery milestones, customer or internal stakeholder risks, and dependency status. A simple weekly dashboard would highlight changes, owners, and decisions needed.

How would you partner with Talent to prioritize hiring needs?

I would translate deployment demand, current capacity, skill gaps, and geographic constraints into a ranked hiring plan. I would review the plan regularly with Talent and functional leaders, define interview ownership, and monitor funnel health and time-to-fill for critical positions.

Tell us how you would handle an emerging delivery risk caused by insufficient team coverage.

I would first confirm the scope, urgency, and skills required, then assess available internal capacity and possible trade-offs. I would present leadership with clear options such as reprioritization, temporary reassignment, contractor support, or accelerated hiring, including the impact and recommendation for each.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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