Software Developer – Support

Remote from
Anywhere 🌎
Job function
Job type
Full Time,
Job posted
Apply before
17 Jun 2023
Computer Software

About Alterna CX

Customer experience management was complicated. We simplified it.

Actively Hiring

Alterna CX is a growing technology company. Our machine learning powered voice-of-the-customer (VoC) solution helps companies to continuously improve customer and employee satisfaction. Gartner has recently named us as promising vendor among top 3% of vendors globally in its Magic Quadrant for Voice of Customer applications, along with Forrester recognizing our proprietary technology. We are working with some of the most recognized banks, retailers and insurers in Europe and Asia.

We are looking for a strong team player who will join our growing organization to influence the culture and help build our brand.

About the Job:

  • Providing technical assistance to troubleshoot and resolve integration errors to our customers
  • Solving problems about our software, answering questions and requests from clients.


  • Fully Participate in software development life cycle
  • Working with our development team to design, build, and implement integrations
  • Resolving system defects and developing solutions as needed
  • Contributing to design and development phases for customer integrations of our product
  • Managing support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner
  • Write clean, high-quality, high-performance, maintainable code.

About You:

  • BSc/BA in Computer Science or a related degree.
  • Minimum 3 years of software development experience.
  • Knowledge of design patterns, data structures and SOLID principles.
  • Strong knowledge of C#, ASP.NET, .NET Core, MVC, WebApi, Entity Framework, Web Services (SOAP, REST, JSON, XML), MS SQL, T-SQL.
  • Strong Web UI development skills (HTML, CSS, JS, jQuery).
  • Experience in Vue.js.
  • Proven ability to thrive in a challenging, demanding and rapidly changing environment without close supervision.
  • Good team player and have strong communicational and interpersonal skills.

Apply now >

Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs

Report jobShare

How to apply

See a few more

Similar remote jobs in Programming

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview.
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them.
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers.
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job


What position is Alterna CX hiring for?

Alterna CX is hiring a remote Software Developer – Support from Anywhere 🌎

What type of employment does Alterna CX offer?

This is a Full Time role.