Technical Support Manager Salary in Hong Kong

Technical Support Manager roles in Hong Kong offers rewarding career opportunities in Hong Kong's growing market. The role merges professional excellence with practical expertise, providing attractive compensation. Successful candidates will find numerous pathways for career development.

Tax rate: Approx. 15%
Demand: Growing
Last updated: 10 Apr 2025

Annual Salary
Education
Skills
Specifics
Benefits
Market
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FAQ

Role overview

Manage technical support operations and team.

Annual Salary – 2025

Currency

· Upd: 10 Apr 2025

Average Salary $73,950

Junior Level

$44,370 - $59,160

Experience: 0-2 years

Middle Level

$59,160 - $88,740

Experience: 3-5 years

Senior Level

$88,740 - $133,110

Experience: 6+ years

Estimated Take-Home Pay

Expected monthly income after standard tax deductions (approx. 15%)

$5,238

Hourly Rate

$30.22 - $40.89 per hour

Based on 40-hour work week, rates may vary by region and company

Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $5,177 per year

Annual Bonus Range

Typical performance-based annual bonus range

$7,395 - $11,093

Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $7,395

Total Housing Budget

Recommended monthly spending on rent/mortgage and utilities

Up to $1,200

Retirement Savings Target

Recommended monthly retirement account contribution

$900

Recommended Emergency Fund

Financial safety net for unexpected expenses and life events

$18,488 - 36,975

Monthly Savings Targets

Recommended amount to set aside each month for your financial security and future goals

Approx. $1,800

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Education Requirements

Bachelor's in Computer Science or related field

Professional Certifications

ITIL Technical Support Management

Training & Development

Professional development funds for courses and conferences
Leadership development programs

Required Skills

Core Skills

Technical Support Team Management Problem Solving

Trending Skills

Emerging Skills

AI Support Tools Predictive Support

Specifics

Work Environment

Remote support management

Tools

Helpdesk software Knowledge base

Collaboration

Support team coordination

Time Zones

24/7 support coverage

Benefits

Common Benefits

Health Insurance

Paid Time Off

Remote Work Options

Professional Development

Mental Health Support

Flexible Hours

Home Office Allowance

Additional Benefits

Stock Options

Performance Bonuses

Health and Wellness Programs

Home Office Setup

Internet Allowance

Coworking Space Access

Learning & Development Budget

Conference Attendance

Market Trends

Demand

Growing

Growth Rate

18% annual growth

Remote Work

Availability: Moderate

Trend: Growing adoption of hybrid work models allowing flexibility between office and remote work, with 2-3 days of remote work becoming standard

Job Platforms

Jobicy CareerBuilder Dice Glassdoor Wellfound Monster

Key Industries

Clean Tech Digital Marketing Cloud Computing Data Analytics IoT

Similar Positions

Other positions similar to Technical Support Manager:

Product Manager Sales Territory Manager Digital Marketing Manager Project Manager Sales Manager Customer Success Manager Technical Support Engineer HR Manager Customer Support Specialist Customer Success Advocate Support Knowledge Manager Enterprise Sales Manager Data Governance Manager Operations Manager Change Management Consultant Creative Director

Cross-Country Pay Scale

Explore Technical Support Manager salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Hong Kong ($73,950).

Frequently Asked Questions

What is the average Technical Support Manager salary in Hong Kong?

The average salary for a Technical Support Manager in Hong Kong is $73,950 per year. Entry-level positions (Junior Level) start at $44,370 - $59,160, while experienced professionals (Senior Level) can earn up to $88,740 - $133,110.

What skills are required for a Technical Support Manager role?

Core skills include Technical Support, Team Management, Problem Solving. Trending skills are Remote Support, Knowledge Management, while emerging skills focus on AI Support Tools, Predictive Support.

What is the job market outlook for Technical Support Managers?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Clean Tech, Digital Marketing, Cloud Computing, Data Analytics, IoT.

What benefits are typically offered to Technical Support Managers in Hong Kong?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Technical Support Manager?

Similar positions to Technical Support Manager include IT Support Manager, Help Desk Manager, Support Operations Manager, Product Support Manager. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Technical Support Managers in Hong Kong?

Based on a standard 40-hour work week, Technical Support Managers in Hong Kong typically earn between $30.22 and $40.89 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Technical Support Managers?

Core skills essential for Technical Support Managers include Technical Support, Team Management, Problem Solving. The most in-demand trending skills currently are Remote Support, Knowledge Management. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Support Tools, Predictive Support.

About Salary Data

Our salary data is compiled from trusted sources including:

U.S. Bureau of Labor Statistics - Official employment statistics
Eurostat - European Union labor market data
ILOSTAT - The leading source of labour statistics
Glassdoor - Company salary reports
Levels.fyi - Tech industry compensation data
Indeed - Job market analysis

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions. For reference only.

Currency rates updated: Apr 24, 2025, 00:02 UTC

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